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Would You Buy an MX Sport today??
- Thread starter doberman
- Start date
Well everyone thinks different and bases that though to be the truth ... and when you say this and I quote ...
The MX Sport is made in Sweet Home, Oregon. Some electronic components and the arm strap are made in China. White's probably makes as much of a detector as can be made in the U.S. but these days you just can't get some electronics parts that are made in USA. This is a relatively baseless accusation.
And that will remain your truth no matter who says what .. I base the things I said on " eye witness account " because I seen it with my own eyes . I'm willing to bet almost none of those chips on any circuit board in any American products where made here period . And if they are made in the USA there only used in things like aircraft and military applications , why ? Because of the costs involved .
If there is any type of shock holders ( even if their company employees ) they have to continue to make a profit every quarter and to do that they are basically forced to buy from who makes them their dividend every quarter .
So maybe it says made in USA on the circutboard ... but that's about the only thing made here and the other stuff is made in Asia or where ever ... but not the USA . So basically more than just the arm cuff and some electrical are made in Asia . Even if they are assembled here ... what makes them work and keeps them working isn't 100% American ... from a eye witness ... IMHO , Woodstock
The MX Sport is made in Sweet Home, Oregon. Some electronic components and the arm strap are made in China. White's probably makes as much of a detector as can be made in the U.S. but these days you just can't get some electronics parts that are made in USA. This is a relatively baseless accusation.
And that will remain your truth no matter who says what .. I base the things I said on " eye witness account " because I seen it with my own eyes . I'm willing to bet almost none of those chips on any circuit board in any American products where made here period . And if they are made in the USA there only used in things like aircraft and military applications , why ? Because of the costs involved .
If there is any type of shock holders ( even if their company employees ) they have to continue to make a profit every quarter and to do that they are basically forced to buy from who makes them their dividend every quarter .
So maybe it says made in USA on the circutboard ... but that's about the only thing made here and the other stuff is made in Asia or where ever ... but not the USA . So basically more than just the arm cuff and some electrical are made in Asia . Even if they are assembled here ... what makes them work and keeps them working isn't 100% American ... from a eye witness ... IMHO , Woodstock
steve herschbach said:
I agree ... but in reality when I said more I met hundreds if not thousands more ... are you ready for that price increase ?? Things are made in house but the components are not ... so made in USA only means assembled in USA ........ so American Quality just flew out the window ... so there ... Woodstock
Hombre said:
basstrackerman
Well-known member
more like 9 in 10 sold have issues
steve herschbach
New member
White's Factory Tour https://www.youtube.com/watch?v=0hGTZBBpHBs
I bought mine when they first came out. It's been back to Oregon for firmware update, and yesterday I was able to take it out for a few minutes between thunderstorms. I set it up on the roof of my car and the glint of light from a crack running down the bottom of my screen caught my eye. Plus a crack is developing in the corner. Other than that I love the unit. I'd buy another, provided the bugs are worked out
According to your numbers 900 out of 1000 have issues and that about your statement is a rant that is being spread only by you . I figure your pulling numbers like those from where the sun doesn't shine . From the factory itself it's estimated to be 10 out of 100 . Again , the ATPro started out with the same complaints and has weathered the storm and so will Whites .
I have said myself in this thread that alot of the electronic inside come from places other than the USA but get real if you want people to believe you . If you were even close to correct and only one in ten were satisfactory then we'd see Whites close it's doors or face a class action lawsuit . If you are correct then by your numbers if they shipped out their first run to all their dealers Worldwide and the run was 20,000 then 19,000 had problems before the left the factory and that would scream out that Whites had NO QUALITY control period , and well I believe they do . They have three issues to address .
1.) Firmware was a problem some say ... maybe that's true , and if not a lot of those complaints could be operator error . According to those complaints the firmware works for some and not others and its the same firmware . In itself like cell phones ... some can get everything right and others can't ... I personally can't use my sons 35 year old top of the line phone without issues yet he has zero issues . So when it comes to firmware in detectors , many brands have had to update and tweak their firmware ... it happens ... even to the best .
2.) Screen cracks ...I feel this will be a issue until they team up with a company like "Otter-box" . And I believe that because of ALL the cell phones with bad screens . I think the design very modern and eye appealing but if the screen is cracked it's due to flex , and that can happen anywhere from the manufacture to the buyer ... the bottom line is that metal detectors get placed in spots where damage can happen and remain unseen until the angle its being looked at exposed the crack .
3.) The "O" ring shrinking or being offset . And the best fix is to get those from a reputable company who's "O" rings are used in Aircraft applications .
But the real fact is that Whites should have tested them 12 months longer by real people and not just their sponsored dealers . Everybody uses and handles differently from coast to coast and worldwide . And Whites needs to step up on the quick 2 year warranty and make it 5 and transferable ... then we all know we were in good hands and covered . IMHO . Woodstock
I have said myself in this thread that alot of the electronic inside come from places other than the USA but get real if you want people to believe you . If you were even close to correct and only one in ten were satisfactory then we'd see Whites close it's doors or face a class action lawsuit . If you are correct then by your numbers if they shipped out their first run to all their dealers Worldwide and the run was 20,000 then 19,000 had problems before the left the factory and that would scream out that Whites had NO QUALITY control period , and well I believe they do . They have three issues to address .
1.) Firmware was a problem some say ... maybe that's true , and if not a lot of those complaints could be operator error . According to those complaints the firmware works for some and not others and its the same firmware . In itself like cell phones ... some can get everything right and others can't ... I personally can't use my sons 35 year old top of the line phone without issues yet he has zero issues . So when it comes to firmware in detectors , many brands have had to update and tweak their firmware ... it happens ... even to the best .
2.) Screen cracks ...I feel this will be a issue until they team up with a company like "Otter-box" . And I believe that because of ALL the cell phones with bad screens . I think the design very modern and eye appealing but if the screen is cracked it's due to flex , and that can happen anywhere from the manufacture to the buyer ... the bottom line is that metal detectors get placed in spots where damage can happen and remain unseen until the angle its being looked at exposed the crack .
3.) The "O" ring shrinking or being offset . And the best fix is to get those from a reputable company who's "O" rings are used in Aircraft applications .
But the real fact is that Whites should have tested them 12 months longer by real people and not just their sponsored dealers . Everybody uses and handles differently from coast to coast and worldwide . And Whites needs to step up on the quick 2 year warranty and make it 5 and transferable ... then we all know we were in good hands and covered . IMHO . Woodstock
basstrackerman said:
vito
Well-known member
Now, a 5 year warranty would be great and with that the customer will feel he/she is well protected.
Personally I like White's products and the only reason for not using the MX Sport is I have
no needs for this type of detector.
Knowing White's is taking care of their customers...YES, I'd buy this detector even now, for all that.
Personally I like White's products and the only reason for not using the MX Sport is I have
no needs for this type of detector.
Knowing White's is taking care of their customers...YES, I'd buy this detector even now, for all that.
Woodstock said:
chickamauga
Member
I have personally seen five MX Sports with screen cracks. My first one was treated very well and was only used for a few minutes. In that time it was never dropped or hit against anything. The cracks seemed to appear out of nowhere. When I went to get my replacement , the dealersaid that he and another person had checked it when it came in on a Saturday. When I made it on Tuesday to pick it up, it had developed cracks just sitting in his store over the weekend. He was as surprised as I was. The one I have now seems to be okay for now. I have not had any of the other problems people are having with theirs. White' s is a very good company and I will buy from them in the future. Currently I own two other White's machines and like both of them. I have seen a V3I skunk my F75 and even found a Confederate Read shell that I would have not dug with my F75. It was buried down to my shoulders. After everything is worked out, I think the MX Sport will be a good all around machine.
Maybe Whites will have their ears open and begin a 5 year warranty or keep the 2 year and give owners a break by discounting any kind of repairs on all of their products . I 'm kind of Agnostic when it comes to detectors . Know one particular model or brand has my total loyalty . But I now swing a MX5 and I'm real impressed with it , it's bashing is ridiculous and only is because of it's similar design to previous models but I can say from using one that it's a totally different beast and all I can say to those who bash it is like the old saying " You can't judge a book by it's cover " Well that's true about the MX5 . That being said I 'd like to check out the MX Sport even though . Happy Trails , Woodstock
I can believe that ... maybe they're pressure cracks from being so tight to be waterproof that temperature and humidity causes the body to flex and the screen stays ridged causing pressure cracks . I like the way they look but due to looking like a cell phone on a stick with a loop antenna I might pass ... anybody have a zero issue one ( MXSport )with a valid warranty ( transferable? ) they wanna trade ? First they have to send it to Whites and have them send it to me ... when I get the confirmation from Whites that they are shipping it to me I'll ship the MX5 to them ... anybody ? Just checking .... Woodstock
greenmeanie
Active member
n/t I won't buy that model again I am out of $180.00 on a resale already.
Flintstone
Well-known member
When Whites gets it right, you guys will be fighting to get one. You just need to give them time to get it done. Everybody had to have a new detector, and Whites tried to get it as fast as they could and made a mistake. Instead of complaining give Whites some support. They will get it. No one has lost there money on one yet, maybe a little postage, think what Whites has lost. Think back have you ever made a mistake that cost you money? Did you just stop trying to get it right? Give them time and we will have a supper water detector.
First of all, I believe Whites knows that fixing the MXS issues, and making it right with customers is hugely important. Their past and future reputation is on the line, and I believe they will make it right.
An extended warranty ( as was mentioned), and/or some other incentive to instill customer confidence in the fixed product, would be appropriate. It would also show that THEY have confidence in the improved product! An additional perk to those who have sent in their machines, some multiple times would also be appropriate.
Produced in China, NONSENSE! That dog won't hunt. You'd be hard pressed to find ANY electronic product that doesn't have some components produced in Asian countries, like it or not, that's simple reality!
Problems with newly released machines do occur, although they shouldn't be considered acceptable. Several examples from different manufacturers come to mind, Garrett AT PRO, Minelab CTX, both experienced water intrusion issues. Makro had issues of breaking coil ears, to name a few. Several others had software fixes. How those companies deal with the fixes, and, what they do to avoid them in future products is important.
If you were an early purchaser of the MXS, or any other brand/model experiencing hardware/software issues, you have reason to be upset. In all the cases mentioned, with one exception, issues were addressed right away, and those machines went on to be successful. (The exception being the Minelab CTX. They did nothing to improve the small gasket in the battery mount until years later, when it came out with it's new version recently.) The issues seem not to be so much with performance of the MXS. Hardware/materials seem more the problem. The plastic cracks appear to be expansion stress, or some similar problem. Perhaps a different plastic is the answer, I think a fix will be found.
Bottom line. Once the fixes are completed, and Whites releases the MXS again, I wouldn't have a problem purchasing one if I was in the market for a machine with it's features. I feel providing customer confidence incentives is very important!
It should serve as a wakup call to all manufacturers. Releasing a product that isn't fully tested, or in which they go cheap on materials, simply isn't good for business!!
An extended warranty ( as was mentioned), and/or some other incentive to instill customer confidence in the fixed product, would be appropriate. It would also show that THEY have confidence in the improved product! An additional perk to those who have sent in their machines, some multiple times would also be appropriate.
Produced in China, NONSENSE! That dog won't hunt. You'd be hard pressed to find ANY electronic product that doesn't have some components produced in Asian countries, like it or not, that's simple reality!
Problems with newly released machines do occur, although they shouldn't be considered acceptable. Several examples from different manufacturers come to mind, Garrett AT PRO, Minelab CTX, both experienced water intrusion issues. Makro had issues of breaking coil ears, to name a few. Several others had software fixes. How those companies deal with the fixes, and, what they do to avoid them in future products is important.
If you were an early purchaser of the MXS, or any other brand/model experiencing hardware/software issues, you have reason to be upset. In all the cases mentioned, with one exception, issues were addressed right away, and those machines went on to be successful. (The exception being the Minelab CTX. They did nothing to improve the small gasket in the battery mount until years later, when it came out with it's new version recently.) The issues seem not to be so much with performance of the MXS. Hardware/materials seem more the problem. The plastic cracks appear to be expansion stress, or some similar problem. Perhaps a different plastic is the answer, I think a fix will be found.
Bottom line. Once the fixes are completed, and Whites releases the MXS again, I wouldn't have a problem purchasing one if I was in the market for a machine with it's features. I feel providing customer confidence incentives is very important!
It should serve as a wakup call to all manufacturers. Releasing a product that isn't fully tested, or in which they go cheap on materials, simply isn't good for business!!
White's have been working on this machine and making progress, And I think it will hunt when all the mods have been made, As for buying other Whites products, The company makes many world class machines that can still knock the socks off any others,
Even though I have made the odd comment about this machine (lol), There is no reason to take issue with every thing they make, I have been ordering Whites things this past month and will continue to do so, This is One Whites Product and they have made Thousands
They have made a few mistakes with this machine, 1) Releasing it too early, 2) And giving it to Biased Field Testers, When it should have been given to those who Actually care about the Hobby, Instead of those who are either involved with Whites in some way Or You Tube Worriers, And all the Info gain from real Testing needs to be shared with the Engineers and the Testers working as a team as it has always been done
Adding to the confusion was when it was compared to the MX-5, When in all honesty I think the Factory Goals were more aimed at the MXT market But ""Where Angels fear to tread and all that"" It will never replace the MXT PERIOD, Due to the "Get On With the Job" design of the MXT and the Industrial Build Quality, Not to mention The MXT's Legacy and Proven reliability,
There is room in the market for a waterproof MXT (MXS) and given the chance it will be good, Whites have made improvements on many of these Issues and they will carry them forward in to the future, The Heat Whites has endured over this has not been taken lightly, Which has lead to such improvements, So in Answer to the question I say Yes, just give them a Chance,
J
Even though I have made the odd comment about this machine (lol), There is no reason to take issue with every thing they make, I have been ordering Whites things this past month and will continue to do so, This is One Whites Product and they have made Thousands
They have made a few mistakes with this machine, 1) Releasing it too early, 2) And giving it to Biased Field Testers, When it should have been given to those who Actually care about the Hobby, Instead of those who are either involved with Whites in some way Or You Tube Worriers, And all the Info gain from real Testing needs to be shared with the Engineers and the Testers working as a team as it has always been done
Adding to the confusion was when it was compared to the MX-5, When in all honesty I think the Factory Goals were more aimed at the MXT market But ""Where Angels fear to tread and all that"" It will never replace the MXT PERIOD, Due to the "Get On With the Job" design of the MXT and the Industrial Build Quality, Not to mention The MXT's Legacy and Proven reliability,
There is room in the market for a waterproof MXT (MXS) and given the chance it will be good, Whites have made improvements on many of these Issues and they will carry them forward in to the future, The Heat Whites has endured over this has not been taken lightly, Which has lead to such improvements, So in Answer to the question I say Yes, just give them a Chance,
J