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I'm looking at a v3i - considering buying as an upgrade from my DFX & XLT. Will I have to send it in to Whites or take it to a local dealer to have the owners name cleared so I can enter my name? Thanks everyone, I've been silent on the forums for a couple of years, just lurking and reading.
Originally White's said it would have to be sent in but that might have been changed a little. If the registered owner were to call White's service, they might be able to help over the phone with a master reset.
Give a call, 1-541-367-6121, just tell the person who answers that you forgot to write down the password for your V3i and they should be able to verify that you are the owner and tell you the password. Actually have him do it.
The factory password comes up when you enter your name and address. Once you enter your own password, the factory code is gone........ as I understand it. I might be wrong on that though.
When I bought my V3 off craigslist, I called up to check the serial number to make sure it was not stolen. While I was on the phone with Mary Hudson, she took care of the warranty transfer, and if I am not mistaken she gave me the password to change the info in the unit. It has been two years so I am not sure on this.
The password is on a per unit basis, users cannot change it. Just call in with your software serial number (the number on the box isn't what you want, the one on the splash screen is) and they can get you the password. No need to send it in. You'll need the serial number on the box for the warranty transfer though.
Thank you all. I really appreciate all the input. Findmall has always been a great site for friendly support and knowledge. I'm still trying to hook up a deal for a V3i. Just sold my DFX and am packing it up to ship. I gave the guy a deal, stock coil and 14DD for $500. my dime on the shipping. Funny though, I think I'm keeping my XLT because of the way I can get into places of high EMI and use my Eliminator coil. I just love that coil! I know places where it's all I can use without turning down the sens or preamp gain.
HH-Bruce
I'm sorry to hijack your post but I'm currently in that situation. I bought a second hand V3i and have no way to find original password. Is there any way to contact white for this purpose without having to call them by phone? just want to avoid transatlantic charges
I recall somebody posted a web form or something?
UPDATE: I just saw the link in other post and tried entering both S/N but it replies Warranty not registered !!
As for myself, I just ordered a NEW V3i. I'll be interesting to see how it is going back to areas that did produce years ago and where finds were usually found 5 - 6 inches with the the XLT & DFX.
