Used Tesoro

[tabman]

Scanman, let me be a little more direct. Do you expect Tesoro to fix the coil without charge to you even though you're not the original owner? Yes or no?

tabman

 

[Scanman]

Tabman, if it is determined to be a manufacturers defect then yes, I think the correct thing to do with any manufacturers defects is for the company to make it right, regardless of the Warranty. But thats just me, and I do not expect you or others to agree, and honestly I could give a rats ass.

Tabman, I do not care to debate, argue or play 20 questions, I laid down the facts and it is what it is. I am finished playing. Have a Great Day!

 

[Rdunzl]

A few months ago I came across a used Tesoro detector for sale minus one piece of the pole assembly. I thought it was a fair price, but had no idea if finding
that piece was going to be a pain. I called Tesoro and spoke with a nice lady who ensured me that I could purchase the part from them. When I explained the situation,
she very politely reminded me that as a used unit, my purchase would not be covered by any warranty. I fully understood this, and I actually welcomed hearing this from Tesoro
directly. I have seen numerous posts on this and other forums about people sending in their used purchased units for service and Tesoro graciously covered it. I think that is fantastic of them
to do that. However, it seems to be expected now. If you cruise flea bay, you can pretty much count on someone saying in their description that their unit is covered by a lifetime factory
warranty. Tesoro, at their discretion, may choose to repair it free of charge, but it is certainly not a given. Thank you Nathan for responding on the forum. I ended up not buying the unit
because the price went too high.

 

[shaunem]

Did anyone else notice that additional tesoro coils come with the lower arm?

I would suggest getting extra lower arms so that you only have to do this once (and only one possiblity of breaking this mounting point).

I too am interested to see how this pans out for you. Sucks you have a broken coil regardless.

Shaun

 

[Scanman]

I have only seen lower poles included with the outlaw package.

Could not agree more.

Thanks Shaun

 

[73cj5]

I bought my sidewinder and silver saber umax used as they are no longer available new. If they break, I will pay for the repair. I buy my coils new to fit these machines. I understand the consequences.

I have also noticed some coil are tight to mount, not just Tesoro. A little light sanding or grease helps.



Tesoro is a great company That makes a great product. I wish they made excaliburs

I would love them to reissue some of the older models. I want. Diablo umax next!

 

[deteknix]

Tesoro cover a whole life warranty.
340 is a reasonable price.

 

[Scanman]

I bought my sidewinder and silver saber umax used as they are no longer available new. If they break, I will pay for the repair. I buy my coils new to fit these machines. I understand the consequences.

I have also noticed some coil are tight to mount, not just Tesoro. A little light sanding or grease helps.



Tesoro is a great company That makes a great product. I wish they made excaliburs

I would love them to reissue some of the older models. I want. Diablo umax next!

Curious, as the reasoning to only purchase new coils with used machines?

I do not think the coils should be so tight that they break or have to fight, sand, lube etc. to install. IMO this is a design or manufacturing issue.

I agree Tesoro is a great company. Great companies stand behind their product.

 

[Scanman]

Tesoro cover a whole life warranty.
340 is a reasonable price.

I purchased my LST new at A & B Prospecting, paid full retail price, no complaints great service and buying experience. I wanted a new detector, I did my research, decided on a Golden, Kellyco and every dealer I contacted had none in stock. I contacted Tesoro and was advised it would not be available until around Xmas. I found one on Ebay and before my purchase, contacted Tesoro like I mentioned above. Yep, I paid $340 and I really like my Golden.

I am sure Tesoro, would prefer everyone to purchase a new Tesoro, and I think Tabman must think you are not a Tesoro customer until you have a Museum of Tesoro's. But I say BS, I consider myself a Tesoro customer. Folks I think forget, that even if you purchase a used Tesoro you are still supporting Tesoro. I have purchased 2 Tesoro cases, and I will probably purchase more Tesoro products in the future.

 

[tabman]

I bought my sidewinder and silver saber umax used as they are no longer available new. If they break, I will pay for the repair. I buy my coils new to fit these machines. I understand the consequences.

I have also noticed some coil are tight to mount, not just Tesoro. A little light sanding or grease helps.



Tesoro is a great company That makes a great product. I wish they made excaliburs

I would love them to reissue some of the older models. I want. Diablo umax next!

Curious, as the reasoning to only purchase new coils with used machines?

I do not think the coils should be so tight that they break or have to fight, sand, lube etc. to install. IMO this is a design or manufacturing issue.

I agree Tesoro is a great company. Great companies stand behind their product.

In the event there ever happens to be a design defect, it covered 100% by Tesoro's lifetime warranty to the original purchaser. It doesn't get any simpler than that.

So, If Tesoro doesn't fix your broken coil that you purchased used off of fee bay without charge, it's not a great company, even though you're not the original purchaser?

tabman

 

[Scanman]

Tabman, in this thread you have repeatedly asked me questions that I have already covered, some more than once. In addition you are always trying to read too much, twist and turn things around. Give it a rest.

 

[tabman]

Tabman, in this thread you have repeatedly asked me questions that I have already covered, some more than once. In addition you are always trying to read too much, twist and turn things around. Give it a rest.

You mean like you did in the post right before mine:

Scanman: I am sure Tesoro, would prefer everyone to purchase a new Tesoro, and I think Tabman must think you are not a Tesoro customer until you have a Museum of Tesoro's.

You got that all wrong. If I owned a hundred Tesoro detectors it wouldn't change a thing. Your snide remark, is just that, a snide remark.

You must be the original purchaser (customer) for the lifetime warranty to be effective. No twist, just fact.

tabman

 

[Scanman]

I am starting to question your credibility, you are starting to come across as a paid Tesoro fan boy. Having a Coil break when installing it should be a non issue period.

 

[tabman]

I am starting to question your credibility, you are starting to come across as a paid Tesoro fan boy. Having a Coil break when installing it should be a non issue period.

It's not an issue if you're the original owner of the coil, but you're not. You bought it off of fee bay and it's no telling where the seller on fee bay got it from. Maybe a yard sale for $5.00 bucks. If you think it's a defective coil you should have sent it back to person who you bought from and got a refund.

Tesoro offers hands down the best warranty in the business. Period A lifetime warranty to the original purchaser.

You come on here insinuating that Tesoro is not a good company if they don't fix what could well be a $5.00 dollar garage sale coil.

You can't handle the facts, so you attack the messenger. Typical

tabman

 

[happycamper08]

Easy girls! Kiss and make up now.

 

[Scanman]

It's not an issue if you're the original owner of the coil, but you're not. You bought it off of fee bay and it's no telling where the seller on fee bay got it from. Maybe a yard sale for $5.00 bucks. If you think it's a defective coil you should have sent it back to person who you bought from and got a refund.

I do not believe that to be the case, the seller informed me he purchased it from Kellyco. Not sure of the relevance anyways. When I read other tesoro owners post it was very difficult to install coil, mention of sanding and using grease to install, reaffirms what I originally said

I believe one of 2 things happened, either my older style Tesoro pole is slightly larger in diameter, or maybe a manufacturing defect?

Tesoro offers hands down the best warranty in the business. Period A lifetime warranty to the original purchaser.tabman

Do you think that everyone that bought a used Tesoro product should just toss it in the garbage if they need service? If Tesoro makes the coils seems like it may be repairable, I don't know?

You can't handle the facts, so you attack the messenger. Typical

I stated the facts and you have been attacking me lol.

 

[plidn1]

/quote]

I don't know what Tesoro will do, but I know what I would do and what every other detector manufacturer would do. Tell you that it's not covered by the warranty, since you're not the original purchaser and that the shipping cost and the cost of the repair might exceed what you paid for it used off of fee bay. So you might be better off just tossing it.

I wouldn't be surprised that the seller that you bought it from broke the ear off by falling on it, glued it back on and sucked it on fee bay.

What do you expect Tesoro to do?

tabman

Well Tabman You are wrong.
I don't know what Tesoro will do, and neither does anyone else. But I know a reputable dealer will take care of the problem (with the exception of abuse), standing behind it's product, warranty or not.
I bought a different brand, used with 2 coils, 8 months old with the remainder of a 2 year warranty.
I had it about 3 years and one of the coils went bad. I called the MFG, explained the history of the detector and my problem. I was told that a new coil would be in the mail and to just throw away the bad one. 4 days later I had my new coil and no charge.
That kind of service is what makes a good company. Not limited warranties that imply you are getting something for nothing.

 

[tabman]

Of course some coils are repairable and free to those who are the original purchasers.

You insinuated that Tesoro should repair your coil free of charge because it's a manufacturer's defect even though you're not the original owner.

It doesn't matter where the coil came from, you're not the original owner and have no rights under the lifetime warranty

You also insinuated that Tesoro wouldn't be a good company if they didn't fix your coil free of change that you bought off of fee bay.

I got the facts right.

tabman

 

[plidn1]

It was not clear to me how this will be handled, I will post back.

I don't know what Tesoro will do, but I know what I would do and what every other detector manufacturer would do. Tell you that it's not covered by the warranty, since you're not the original purchaser and that the shipping cost and the cost of the repair might exceed what you paid for it used off of fee bay. So you might be better off just tossing it.

I wouldn't be surprised that the seller that you bought it from broke the ear off by falling on it, glued it back on and sucked it on fee bay.

What do you expect Tesoro to do?

tabman

Well Tabman You are wrong.
I don't know what Tesoro will do, and neither does anyone else. But I know a reputable dealer will take care of the problem (with the exception of abuse), standing behind it's product, warranty or not.
I bought a different brand, used with 2 coils, 8 months old with the remainder of a 2 year warranty.
I had it about 3 years and one of the coils went bad. I called the MFG, explained the history of the detector and my problem. I was told that a new coil would be in the mail and to just throw away the bad one. 4 days later I had my new coil and no charge.
That kind of service is what makes a good company. Not limited warranties that imply you are getting something for nothing.

 

[tabman]

/quote]

I don't know what Tesoro will do, but I know what I would do and what every other detector manufacturer would do. Tell you that it's not covered by the warranty, since you're not the original purchaser and that the shipping cost and the cost of the repair might exceed what you paid for it used off of fee bay. So you might be better off just tossing it.

I wouldn't be surprised that the seller that you bought it from broke the ear off by falling on it, glued it back on and sucked it on fee bay.

What do you expect Tesoro to do?

tabman

Well Tabman You are wrong.
I don't know what Tesoro will do, and neither does anyone else. But I know a reputable dealer will take care of the problem (with the exception of abuse), standing behind it's product, warranty or not.
I bought a different brand, used with 2 coils, 8 months old with the remainder of a 2 year warranty.
I had it about 3 years and one of the coils went bad. I called the MFG, explained the history of the detector and my problem. I was told that a new coil would be in the mail and to just throw away the bad one. 4 days later I had my new coil and no charge.
That kind of service is what makes a good company. Not limited warranties that imply you are getting something for nothing.

The difference is you're the original purchaser. If I called Fisher, Whites or Technetics etc. tomorrow and told them that I bought a used detector or coil off of fee bay and it wasn't working properly and I wanted them to fix it for free, they'd laugh their rear-ends off if it didn't have a transferable warranty.

tabman