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Is the CTX 3030 screen suppose to be flat

My display screen is slightly domed. I just assumed this condition was normal since it looks symetrical...I installed a screen protector called ArmorSuit; it was easy to install at fits like a glove. I used Nushield on my etrac and didn't like it...too rigid, the edges picked up and grit was getting behind it. See link: http://www.amazon.com/ArmorSuit-MilitaryShield-Protector-Lifetime-Replacements/dp/B004QQTXXY
 
Just received RMA # to ship it back to Minelab...
It is defective..
Sonny
 
UPDATE: 3/29/13
Shipped the CTX by UPS back to Minelab this morn for repair or replacement.. There is a good chance they are sending me a new one..
Now I wait and see how long their turn around time is..
Now the weather has just turned great for hunting.. I guess I will be using the AT Pro till it returns..
Sonny
 
Thanks for starting this thread diggerdick. My screen like yours and sonnydigs is slightly domed and not perfectly flat. It was not noticeable until I tried to apply the Nushield film (I cut to cover the screen area only). I was a bit upset when the film wouldn't lay completely flat mostly around the edges. I attributed it to the stiffness of the material and since no one else had mentioned this I let it slide. But now that Minelab says the screen should be perfectly flat and others have gotten the film to lay flat I would say that mine is not to specs. also.

I may give them a call and see what they say. I'm especially worried about possible leaking potential if the screen is domed.
 
Atlas said:
Thanks for starting this thread diggerdick. My screen like yours and sonnydigs is slightly domed and not perfectly flat. It was not noticeable until I tried to apply the Nushield film (I cut to cover the screen area only). I was a bit upset when the film wouldn't lay completely flat mostly around the edges. I attributed it to the stiffness of the material and since no one else had mentioned this I let it slide. But now that Minelab says the screen should be perfectly flat and others have gotten the film to lay flat I would say that mine is not to specs. also.

I may give them a call and see what they say. I'm especially worried about possible leaking potential if the screen is domed.

On another forum where I have the same thread going one guy said he called them and they said it should have a slight curve to it..
It was when the film wouldn't stick, I knew there was a problem when dozens say it was a breeze to apply..
I brought this up up on another forum awhile back it was only after I started checking around I found out it is a problem with some of the screens..
Sonny
 
Thanks for doing the research on this Sonny. I would say mine sticks on 90% of the screen it's just a few mm around the edges where it doesn't stick but it is noticable. So perhaps mine is not as domed up as yours.
 
Atlas said:
Thanks for doing the research on this Sonny. I would say mine sticks on 90% of the screen it's just a few mm around the edges where it doesn't stick but it is noticable. So perhaps mine is not as domed up as yours.

Thanks..You're welcome..
I will keep you posted.. Mine would only adhere to the center of the screen leaving it loose all the way around by more than a 1/2"..
I would not have pursued it if it would have stuck as well as yours.. It was tried on mine 5 times and never could get any better results than I mentioned..
Sonny
 
Here is mine with the screen saver , I could arrange it better but it never sticks in all places . I also go on another Minelab forum and many say they are having the same curved screen . Wonder if this has been happening during the time I or we have all been using them ? or is it something that has happened in the factory ? My original screen saver was scratched and that was flat to the surface.
001-1_zps4a695fb3.jpg
 
Nuke em said:
Here is mine with the screen saver , I could arrange it better but it never sticks in all places . I also go on another Minelab forum and many say they are having the same curved screen . Wonder if this has been happening during the time I or we have all been using them ? or is it something that has happened in the factory ? My original screen saver was scratched and that was flat to the surface.
001-1_zps4a695fb3.jpg

Thanks,
That looks bad to me...
I only got my CTX delivered on 1/29/13...
Mine was like the left side of your screen all the way around.. I know that when there are dozens applying the same film and had no problem applying it, then there is a problem with some of the screens..
I have seen my friends screen and it's FLAT....
Will continue to keep everyone up to date on mine...
Sonny
 
I bought my machine on the very day it was released so it IF is faulty has been a problem from the beginning ?
 
Called minelab for RMA talked to Brian he sead my screen would not leak with a dome screen so I called a place in one of the malls hear in GR that dose screen protectors on phones and iPads told them I had a MD with a domed screen thay sead no problem bring it down so i did thay put a protector on it In about 5 minute and I got a life time garenty that it will not bubble or come off even if I put it in water if it did just bring it back and thay will replace it for free it did cost $39.00 it is antiy glair did it ever make a difrince out side I can now see the screen with no problem out side and do not need back light so Brian at mine lab sead call in the fall for RMA and thay will replace the screen then if an eney one wonts to know what brand scree protector it is I can let you no I don't know off I can put that in this post
 
That's $39.00 in US ,
 
No the screen is not suppose to be flat. The fact is the screen is supposed to be convex or have a bulge. I am fairly confident Minelab will not replace any screen to make it flat since this is not as per design. All the aftermarket overlay screens I have seen so far never fit correctly.
 
Big Boys Hobbies said:
No the screen is not suppose to be flat. The fact is the screen is supposed to be convex or have a bulge. I am fairly confident Minelab will not replace any screen to make it flat since this is not as per design. All the aftermarket overlay screens I have seen so far never fit correctly.

Thanks Bart..
If you read diggerdicks 2nd posting on the first page of this thread...
He tells you what Minelab told him.. Here is that post..
diggerdickquote---"Got in touch with minelab to day thay are going to send me a RMA to get it fixed thay sead the screen should be flat and if it is up like it is it may leak water I hope it dose not take long to get it fixed"

They've also issued me a RMA# to return mine..
They received it today..

From what I am seeing in postings on 4 different forums,
It seems they can and do vary anywhere from flat to extremely bulged... What they are "supposed to be" isn't really clear to me... Also from what Minelab told diggerdick it seems there can be an existing problem with a few....
Dozens have installed Nu-shield with no problems... So there are plenty of screens that are flat enough to apply the screen savers to.. Mines not..
NED checked 4 CTX's in stock that were all flat screened, my friend's is flat screened..
I can assure you mine is extremely bulged and causes much more glare than my friends does..
If they can't fix or replace it then I will ask for a refund..... The glare is so bad I can't see anything without cupping my hand over the screen...As it is, it's not usable for me..
Yes, backlight is on Max 10..
Thanks,
Sonny
 
sonnydigs said:
Big Boys Hobbies said:
No the screen is not suppose to be flat. The fact is the screen is supposed to be convex or have a bulge. I am fairly confident Minelab will not replace any screen to make it flat since this is not as per design. All the aftermarket overlay screens I have seen so far never fit correctly.

Thanks Bart..
If you read diggerdicks 2nd posting on the first page of this thread...
He tells you what Minelab told him.. Here is that post..
diggerdickquote---"Got in touch with minelab to day thay are going to send me a RMA to get it fixed thay sead the screen should be flat and if it is up like it is it may leak water I hope it dose not take long to get it fixed"

They've also issued me a RMA# to return mine..
They received it today..

From what I am seeing in postings on 4 different forums,
It seems they can and do vary anywhere from flat to extremely bulged... What they are "supposed to be" isn't really clear to me... Also from what Minelab told diggerdick it seems there can be an existing problem with a few....
Dozens have installed Nu-shield with no problems... So there are plenty of screens that are flat enough to apply the screen savers to.. Mines not..
NED checked 4 CTX's in stock that were all flat screened, my friend's is flat screened..
I can assure you mine is extremely bulged and causes much more glare than my friends does..
If they can't fix or replace it then I will ask for a refund..... The glare is so bad I can't see anything without cupping my hand over the screen...As it is, it's not usable for me..
Yes, backlight is on Max 10..
Thanks,
Sonny

Hi Sonny!
I just talked to the Head Customer Service guy at Minelab personally. He assured me that it is by design to have a slight bulge in the screen. They are NOT suppose to be flat. I checked all my stock and they are all exactly correct with this, very slight bulge as is my very first demo CTX. He is looking at yours and Diggers in to make sure that things aren't abnormally bulged or out of the norm. Hopefully yours is over bulged and will be fixed for you.

Thanks.
 
Big Boys Hobbies said:
sonnydigs said:
Big Boys Hobbies said:
No the screen is not suppose to be flat. The fact is the screen is supposed to be convex or have a bulge. I am fairly confident Minelab will not replace any screen to make it flat since this is not as per design. All the aftermarket overlay screens I have seen so far never fit correctly.

Thanks Bart..
If you read diggerdicks 2nd posting on the first page of this thread...
He tells you what Minelab told him.. Here is that post..
diggerdickquote---"Got in touch with minelab to day thay are going to send me a RMA to get it fixed thay sead the screen should be flat and if it is up like it is it may leak water I hope it dose not take long to get it fixed"

They've also issued me a RMA# to return mine..
They received it today..

From what I am seeing in postings on 4 different forums,
It seems they can and do vary anywhere from flat to extremely bulged... What they are "supposed to be" isn't really clear to me... Also from what Minelab told diggerdick it seems there can be an existing problem with a few....
Dozens have installed Nu-shield with no problems... So there are plenty of screens that are flat enough to apply the screen savers to.. Mines not..
NED checked 4 CTX's in stock that were all flat screened, my friend's is flat screened..
I can assure you mine is extremely bulged and causes much more glare than my friends does..
If they can't fix or replace it then I will ask for a refund..... The glare is so bad I can't see anything without cupping my hand over the screen...As it is, it's not usable for me..
Yes, backlight is on Max 10..
Thanks,
Sonny

Hi Sonny!
I just talked to the Head Customer Service guy at Minelab personally. He assured me that it is by design to have a slight bulge in the screen. They are NOT suppose to be flat. I checked all my stock and they are all exactly correct with this, very slight bulge as is my very first demo CTX. He is looking at yours and Diggers in to make sure that things aren't abnormally bulged or out of the norm. Hopefully yours is over bulged and will be fixed for you.

Thanks.

Thank you Bart,
I certainly don't won't to give it up..
I love it on cloudy days when I can see the screen but if it's bright out it is so frustrating and just can't deal with the cupping my hand over the screen and turning it to help shade it...
Hopefully we will here something good soon..
Thanks again,
Sonny
 
Think I will ask Minelab if they have a new Screen saver they can send me , maybe that will fit better ? As I use mine in poxy conditions anyway I don't worry about the glare that much.
The only thing that matters to me is the performance of the machine.
 
Big Boy Hobbies said:
He is looking at yours and Diggers in to make sure that things aren't abnormally bulged or out of the norm

Hey Bart. That would be diggerdick, not Digger.


For the record.....I did check 3 CTX's that I am familiar with. One screen is completely flat. The other two are slightly convex. All of them find coins! HH Randy (aka Digger)
 
Just sent mine off today for a severely bubble screen. Gonehunting looked at it and was surprised at how bubbled it was. I never thought anything if it honestly. I thought the glare problem was just a normal thing. The glare was horrible by the way. It looked like someone had tried to inflate it! I talked to the minelab guy and he said they were supposed to have a slight bubble. He said that they were designed to reduce glare. I decided to send mine in because it has been losing sound when I hit a target and it won't come back until I restart my machine.

My question for you two guys who sent your machines in is this, what did they do for you?

Thanks
 
Sorry, if your screen is domed, nothing works. Whatever type of screen you try to make fit will try to fold over on itself because of the bulging. I would just send it in and get a replacement or have them fix it. It is a factory fault that many CTXes suffer from or develop after installation.
 
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