You know, some of us love to fiddle with stuff...and have fiddled for dozens of hours an more...
And are still having problems and *wonder* if there is something wrong with the box.
Now, I know those of you who have machines that are working great have a hard time conceiving that there may be something actually wrong with the aspect of the machine for other folks.
Lets take a look at the record of this product launch and see if it is possible, if not probable:
There are four "pieces" to the V3 if you bought the model with wireless headsets included. Lets look at those, and white's track record with this product launch:
Part #1 : Coil - Well, the coil problems
weren't user error. Many coils were sent out on new machines out-of-spec. Whites is handling this situation professionally, kudos to them. NOTE: users who had problems with their machines due to this were NOT just too stupid or lazy to make those coils work,
some were sent out wrong from the factory. Some machines work great, you're lucky. Others of us were not so lucky, myself included.
Part #2: Display Pod - Well, the display pod problems
weren't user error. Many display pods that went out split apart for no user-related reason. Whites indicated that the wrong parts were used to secure
some of the pods. Did my pod explode? Why, yes it did.
Part #3: Headphones - Well, the headphones problems
weren't user error. Vision software was not quite correct. While volume was a matter of personal taste, the oscillation between ears, etc. resulted from the headphone system being programmed incorrectly out of the factory. Did my headphones have the problem? Yes, as every other early buyer's headphones did.
Ok, still with me? Also note, that in 2 of 3 cases, some machines had the problem and others did not.
Part #4: The Box - Well, if your V3 does not seem to be sending/receiving/interpreting signal correctly, or reports depth incorrectly, you are lazy. Too lazy to read. Oh yeah, and stupid. And should go with a machine that doesn't require as much thought, because hey, you can't handle it, ya moron, quit ruining this sport for the rest of us and learn to have fun, why don't ya?
Forget that Whites has even suggested to me and some other users that have posted on other forums that there were some "Balancing" and "Calibration" issues with some (though not all) of the early visions that could impact depth. Surely they just say that to the really stupid customers to make them feel better. Now that's customer service, helping lazy idiots feel ok about it, one lazy idiot at a time.
The most important thing here is that
Whites FIXES the problems, turns repairs around fast, and has
incredible customer service. Any complex new product launched can have problems, so I don't mean to give those great folks an overly hard time, I only mean to highlight that, given the track record, those of use who have
worked hard with our V3s AND
enjoyed the learning process
and look forward to learning more MAY be justified in having concerns when performance remains so consistently dismal.
Tater