Neil in West Jersey
New member
Welby-PA said:Sorry one more thing,The buyer can also say they never got the Item and it is up to the seller to prove they did and even if they prove it was sent does not mean that it is proof that the buyer got it.Just be very very very careful with ebay.
Always I repeat ALWAYS get delivery confirmation.
As far as PayPals policy, it is slightly diffierent than eBays. Here it is:
PayPal Resolution Center
If you paid for your item with PayPal, but you didn't receive your item or the item is significantly different from its description in the seller's listing, go to the PayPal Resolution Center to open your case. This is the first step in filing a claim for coverage under PayPal's Buyer Protection program.
Timing is important:
You can open a case in the PayPal Resolution Center up to 45 days after your PayPal payment.
The seller has 7 days in which to respond. If the seller doesn't respond, you can escalate the case to a claim on the 8th day.
If you don't reach a resolution or payment with the seller, you need to escalate the case to a claim within 20 days of opening the case.
To open a PayPal claim
Go to the PayPal Resolution Center.
Select the PayPal transaction ID of the eBay item you want to report.
Select the nature of the problem with the item.
Wait for the seller