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why doesn't ignore feature work in private chat

jyt2017

Active member
I keep getting messaged from someone who I ignored. admins thoughts on this? the ignore feature seems to be skipped by this person. the member that won't stop contacting me is Sal/ohio. I have no idea why either. but please, make it stop. this place is a decent forum. except for instances like this. sorry if the thread is in the wrong spot I can't think of what else to do. I already started a ticket to report the user. maybe there is a way to disable their pm use?
 
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