The Deus 2 Remote clasp broke today

[BigTony]

I am going to tell everyone YOU said so lol.
I wonder why XP doesn’t just update and advise on their website the info for service/repairs unless it’s on there and i missed it. Just says to contact your dealer. So i guess whom ever you purchased it from is responsible for setting up the service and warranty assuming they are still around.But they are essentially guaranteed repairable for at least 10 years according to the website which is pretty good.

Your just a detective and keep asking good questions, I did contact my dealer and he gave me the information, nuff said

 

[Tony-Ok]

It’s the only flaw I have found with this XP product that needs to be changed.

 

[relicmeister]

I just bought a 3-d printed remote holder that fits into the shaft so remote can’t knock off and it slips in like an open case with a thumbscrew on top piece . I got it so I can remove the remote and wear it on my wrist if I want to. It’s very easy to put in or take out. And They come either left tilted for righty’s or right tilted for lefty’s and they cost like $30. It’s well made for 3-d printed part of that size.you can find them on the eBay

 

[Mark kus]

Donna, I first emailed the USA XP site ( based in Massachusetts; now called metal detector.com, that company just bought the old company). That company emailed me contact info for American Detectors at 817-498-7100. This company is based in Texas.
Tony NJ

I had a problem with my MI6 threads on the cap and body and also called the company in Texas very nice lady sent me a whole new Mi6 body no charge I've never broke on of those on D1 or D2
Mark

 

[DigDog]

I had a problem with my MI6 threads on the cap and body and also called the company in Texas very nice lady sent me a whole new Mi6 body no charge I've never broke on of those on D1 or D2
Mark

Forgot about that. Thats the only other flaw.

 

[DigDog]

Your just a detective and keep asking good questions, I did contact my dealer and he gave me the information, nuff said

Was more or less thinking out loud trying to contribute and always trying to help people. Wasn’t asking lol.
You did post on this thing called social media lol. Good luck with your plastic piece.

 

[Donna(NJ]

Donna, I first emailed the USA XP site ( based in Massachusetts; now called metal detector.com, that company just bought the old company). That company emailed me contact info for American Detectors at 817-498-7100. This company is based in Texas.
Tony NJ

I had heard they Xp was moving. Ill give them a call and see what to do.

Thx,
Donna

 

[BigTony]

I had heard they Xp was moving. Ill give them a call and see what to do.

Thx,
Donna

could just be a contract thing For customer support

 

[BigTony]

UPDATE - UPDATE The new part came today, glad I have a tiny screwdriver. All fixed, no complaints. I push the remote into place and I hear the click that it’s secured.
Tony NJ

 

[Donna(NJ]

Donna, I first emailed the USA XP site ( based in Massachusetts; now called metal detector.com, that company just bought the old company). That company emailed me contact info for American Detectors at 817-498-7100. This company is based in Texas.
Tony NJ

Thanks Tony for info. I just called and they are sending a new one !!!!

Happy 4th

Donna

 

[BigTony]

Thanks Tony for info. I just called and they are sending a new one !!!!

Happy 4th

Donna

Very cool, your welcome
Tony NJ

 

[Donna(NJ]

Donna, I first emailed the USA XP site ( based in Massachusetts; now called metal detector.com, that company just bought the old company). That company emailed me contact info for American Detectors at 817-498-7100. This company is based in Texas.
Tony NJ

I called American Detctors, told them my connector broke. They asked for shipping info and I just received a new mount in about a week. No charge !!!!

HH
Donna(NJ)

 

[Southwind]

They rock!