As my trusty old Excaliburs are showing signs of their ages ( one is the original horsehoe shaped seasearch coil, 20 yearrs at least) I have been entertaining the thought of a DEUS or a CTX...the DEUS research determined that it is just not suitable fo the type of hunting I do ...salt water, so that is out....The CTX, although highly touted, is expensive and seems to commonly experience the problems discussed here. We have seen similar problems on many of the Minelab models...leaking coils on original Sovereigns, cables on early Excaliburs, cam locks and other issues with early Explorers....and Minelab did, at least in my experience, make good on the problems.....sometimes slowly, but never as slowly as some of the complaints I read about. I think everyone of us has thought to ouselves that we wish we had been there when some of these machines were designed...what insight and wisdom we could have provided....I honestly used to think that the engineers at Minelab never had been out detecting, the way some of the stuff was made and designed....anyway before plunking down a huge wad of $$$ for a CTX, I contacted Minelab Customer Service and asked if anything was being done to overcome or correct the design issues that lead to such thing as battery compartment failure..and if they do reach a solution, will it be offered to current owners of the machines with the problems..In my way of thinking, if one is paying the kind of money these machines command, they should be designed and built in such a way that it should not be necessary to take such extraordinary steps to prevent sand from causing o-ring problems to further prevent what seems to be this common battery compartment flooding....this is the response I received
Hello Mark,
To answer your question, should you purchase a CTX and experience any of the problems that you mentioned, we take care of it promptly. However the problem at the camlock is something I have not heard about, and should your machine leak, we repair that that promptly for you.
As far as a redesign is concerned, I am not certain of the progress of that or the details. The CTX 3030 is the state of the art of metal detectors and you should have all the confidence in your decision to purchase one. Thank you, we look forward to being at your service.
In fairness to the customer service rep, I have not included his signature ( if anyone doubts this is the actual response send me your email and I will forward his email to you my email address is mlsalamack@aol.com )......but it seems that they are indifferent about the problems......ok they will fix it...but who pays the postage, and who makes up the "lost time"?.....when you pay that kind of money for a detector you don't want to have down time
Many Minelab users have complained through the years that Minelab does not listen....they may be right.....anyway despite the Minelab claim that I "should have all the confidence in your decision to purchase one".....my decision is to not buy one until they produce a product whose hardware is equal to its electronics.
Was wondering if anyone else has similar thoughts.