All I can say is things are a bit different since the sons took over but not all that different if you know their history.
They sold to Kellyco after never doing that before, one of the sons left the company and then there us that mess going on in Australia about distributors.
They finally changed their blanket we fix anything at anytime for free no matter who owns it policy, as wonderful as that was it makes no sense in this day and age and definitely cost them in their bottom line for years.
From a business standpoint when they came out with the 8" coil Compadre model and didn't charge one extra red cent for it compared to the small coil model I was floored.
Even if the coils cost the same an extra $10 would have gotten them a few more bucks, would have been a logical business move and would not have slowed down the sales of that new model one iota but I don't run their business, they do, and they can do it any way they want.
The Cazadore thing is kinda ridiculous, if they would have just held off on that naming contest until they were actually further along in the designing and manufacturing process that would have been way more logical.
Or, if they would have simply stated we absolutely have no new product yet, it takes a few years to design and manufacture any new product especially a totally new type that we are planning and we are just looking for a name to start the ball rolling that would have gone a long way to head of any miscommunication.
Why they act so illogical I have no idea, it is all so much common sense to me but the thing Tesoro is worst at is communication.
They are Luddites in the way they deal with modern technology and they rarely update their website.
It is well known that sending them an e mail is hit and miss but with them the old ways still work the best...just call them and some very knowledgeable, friendly and helpful people will always answer the phone with great info.
If you are lucky and ask you can probably get to talk to and pick Rusty's brain before he finally retires, and even the head of the company, Vince, has been known to pick up the phone from time to time.
As far as the current minimum communication on the forums this is also normal for them and rarely have they had any representatives that were good at expressing their views or disseminating any useful information.
They are just not good at this stuff and probably never will be.
What they are good at is making their type of throwback detector and those of us that own them, use them and enjoy the heck out of hunting with them think their current lineup is pretty darn good with lots of great choices for any level of hunter from entry level to flagship models.
These aren't for everyone, but for people like me the fun factor is priceless.
Not sure if they will ever compete with the top of the line technology companies and actually come out with the next latest, greatest, fully whistle and bell loaded product... it would be nice if they could but being a smaller niche company I don't know if they have the personnel or assets to do that successfully but maybe they will surprise us one day.
As far as repair there are people out there that still can and do repair long gone companies products like Compass and others so even if heaven for bid they do fold up one day I think repair service will always be around...on their current line of detectors, anyway.
It amuses me that some look for and expect them to come out with some sort of fantastically new technology, or even units with some current available technology they don't yet take advantage of and then are totally disappointed when they don't.
They just ain't that kind of company, or at least have not been since the flurry of tecnoupgrades that went on in the 80's.
If you want the latest whiz-bang technology of the 21st century nobody says you can't buy one, or two...or even have those types in a collection along with a trusty Tesoro detector.
I do, I have an F70 and 2 Tesoros and use the Fisher more but don't ever try to take my Tesoros away from me.
I still take them out from time to time, still hunt with them, still find great things with them and still totally enjoy the opportunity and experience.
If you want a Tesoro get a Tesoro.
Nobody knows what will go on in the future and worrying about unknowns is nothing I prefer to do.
Anything can happen anytime with any company and it could happen out of the blue with no warning.
Why deny the chance to have a great time with worrisome thoughts...just grab a decent tool and get out there and hunt!
Tesoro will be the name that means extinction pretty soon , guys 1980 was 36 years ago.
