Andy Sabisch
Active member
All of the units you mentioned are solid performers and will serve you well with the requisite time in to learn what it is telling you. There are a lot of adjustments on the V3/V3i but to be honest, once you have the settings dialed in for your area and particular types of targets, it can be an turn-on-and-go detector. The same goes for the E-Trac.
Where big differences start to appear is if you need service for your purchase. As you can see on the posts on the Minelab forums, the service and support from Minelab USA has reached dismal levels of late . . . no way to talk to someone directly, lengthy delays in getting repairs completed, no spare parts for purchase . . . . and when you loose 2 months of prime hunting time, you might have second thoughts as to what you paid for. A lot of us miss the personal touch provided by Dick and Sandy when they ran that department.
On the other hand, Whites has taken customer support to the opposite end of the spectrum. If you have a problem - any problem - it is addressed IMMEDIATELY. Coils overnighted to customers, personal phone calls to the customer to update them on service status, calls answered by a real person that actually works at the factory and can help you . . . . . and a dealer / distributor network that actively works to solve issues rather than pass them off to someone else (Minelab dealers want to do the right thing . . . . . getting factory support to do it in many cases is not there).
First Texas is another company that services what they sell and supports those that buy them . . . . .
So while performance, complexity and availability are all important factors in making a purchasing decision, think about the value of after the sale support and service . . . and if you feel it is a factor to include in your decision, research what you can expect from the company you are looking at giving a big chunk of change.
Andy Sabisch
Where big differences start to appear is if you need service for your purchase. As you can see on the posts on the Minelab forums, the service and support from Minelab USA has reached dismal levels of late . . . no way to talk to someone directly, lengthy delays in getting repairs completed, no spare parts for purchase . . . . and when you loose 2 months of prime hunting time, you might have second thoughts as to what you paid for. A lot of us miss the personal touch provided by Dick and Sandy when they ran that department.
On the other hand, Whites has taken customer support to the opposite end of the spectrum. If you have a problem - any problem - it is addressed IMMEDIATELY. Coils overnighted to customers, personal phone calls to the customer to update them on service status, calls answered by a real person that actually works at the factory and can help you . . . . . and a dealer / distributor network that actively works to solve issues rather than pass them off to someone else (Minelab dealers want to do the right thing . . . . . getting factory support to do it in many cases is not there).
First Texas is another company that services what they sell and supports those that buy them . . . . .
So while performance, complexity and availability are all important factors in making a purchasing decision, think about the value of after the sale support and service . . . and if you feel it is a factor to include in your decision, research what you can expect from the company you are looking at giving a big chunk of change.
Andy Sabisch