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Outstanding Customer Service

T

Tom Slick

Well-known member
I had a first release Racer coil that I've been using lately knowing full well that it would have an issue due to the brittle plastic that was used when it was manufactured. Makro realized there was a problem with those first coils and quickly resolved the issue by using a different plastic mixture and redesigning the coil, but that's old news. The new news is that my coil tab broke so I notified Makro and they immediately sent me new coil as a replacement. That's outstanding service IMHO! With that kind of service, how could I not order the Impact. I hope it arrives soon.:clapping:
 
They definitely have a good track record of fixing issues related to their products construction and function.
Top notch in my book!!
 
I remember another company a while ago trying to fix their leaky coils by getting their customers to send them in and they simply put a bead of silicon around the joint - lol

No wonder Nokta/Makro are thriving :smoke:
 
Makro is top notch for sure. I had both of my coils stock and OOR with overload problem. They took care of both no questions ask. Great company
 
Tom, who did you contact for the warranty on your coil? I have the same problem on my 5.5 x 10 that is just over a year old, both coil ears completely broke off yesterday. Thanks, Bill
 
Address your email to Dilek and try this address :info@makrodetector.com
 
My 7x11" coil is doing the overload sound +70
turn down to +69 no sound ... but .. will not detect a target

I sent emails to Volkan and Dilek just not getting any results
I have sent serial numbers and a short video
 
KindManTall said:
My 7x11" coil is doing the overload sound +70
turn down to +69 no sound ... but .. will not detect a target

I sent emails to Volkan and Dilek just not getting any results
I have sent serial numbers and a short video
Click to expand...

Hello.
Your last email was in our trash folder for some reason.
I responded to your emails today. Sorry for the delay...
 
Volkan and Dilek Replaced my my coil ,, Stuck on overload sound..

It is in the mail all the way from Turkey

Thank You
Leslie
 
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