I received part of what I ordered, then when I emailed him to tell him he shorted me he promised I'd have it all on Saturday, that came and went and I received zilch. I guess I should be happy I got some of it but it really sucks that he does not have it together at all and can't be honest about the shortcomings of his business practices...he may very well be backed up with too many orders and can't say no to new ones....this happens with custom-made one man operations that have success but cannot improve and increase their production to meet the demand and ultimately they fail because of this. Yes he is a wounded vet, there is compassion for this fact, but business is business and good ethics are a cornerstone of business, regardless of who is calling the shots. I just hope that Van gets it together soon and makes good on his promises.