Is there an 'update' for Nokta's Service Center ???

[Monte]

I have made four or five phone calls to Andy at Nokta / Makro Service here in the USA this week. Never an answer so I left messages. Never a return phone call, and I described what service I needed on my Racer 2. Also inquired about a 7" Concentric Racer coil. Never a call-back. What's up with their customer service?

Monte

 

[JCR TX]

I have always been able to catch him on the phone in a few try’s. I hope everything is alright with him.

 

[Monte]

Good news. Andy sent me a txt an hour ago. I had o fill out the Service Center form with my info and detector info. I sent that back to him and we have had a cupola of back-and-forth texts. All sems okay now and I can get my Racer 2 serv iced before spring gets her.

 

[relicmeister]

So where’s the service center?

 

[buckeeeee]

So where’s the service center?

I had a problem with my simplex and was referred to Andy in Chaffee. MO. It took less than a week start to finish and I was up and running. He was fast, easy to work with and very professional.

 

[Tinhorn]

buckeeeee said​

I had a problem with my simplex and was referred to Andy in Chaffee. MO. It took less than a week start to finish and I was up and running. He was fast, easy to work with and very professional.​

X2 He fixed mine too