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In a baaaad mood:(

Boris

New member
I believe my machine is kaput, I was hunting last night and I heard the 3 tone start up sequence about ten minutes into my hunt and it was off. I could not get it to come on again. I went and purchased new batteries at a convenience store and changed the inside where I could see. I am always care full when I change batteries. I tried to turn it on and instead of a black display I get a very faint gray one with ah upside down 'F' on it and no tones and no other display no matter what I do.No start up tones nothing. I checked the springs in the battery compartment and they are fine. I have changed batteries again and again so that is not the problem, any ideas? Thanks
 
You know what you gotta do ,,,,,,,,,,,,,,, send it in for repairs !! Sorry to hear about your misfortune .
H H ,
George
 
It is a shame because the machine is so sweet when it was working properly.I am sure that they will do me right, I have only owned it since Spring.
 
I think I remember someone saying to remove the batteries while the detector is on. What ever problems they were having were fixed when they did this. I hope it helps you.
 
Boris said:
I believe my machine is kaput, I was hunting last night and I heard the 3 tone start up sequence about ten minutes into my hunt and it was off. I could not get it to come on again. I went and purchased new batteries at a convenience store and changed the inside where I could see. I am always care full when I change batteries. I tried to turn it on and instead of a black display I get a very faint gray one with ah upside down 'F' on it and no tones and no other display no matter what I do.No start up tones nothing. I checked the springs in the battery compartment and they are fine. I have changed batteries again and again so that is not the problem, any ideas? Thanks

Wow, this is exactly the same thing that happened to my machine today too! I too tried all that you did I did at one point get it to come back on but only for a few minutes and then again it shut down and would not come back on. The same thing, a very dim screen with a up side down "F". I'm very disappointed with Minelab, this sounds like its happening to often. I bought this unit on 7/12/08 and have only used it less then a dozen times. Now to top things off I have been reading that there is about a month turn around for repairs. Thats great now that we are reaching the prime time of the summer for metal detecting!
 
Try taking the batteries out, put them back in and then reset the detector to default settings. Also make sure your coil connections are tight. Good luck, I hope you don't end up having to send it back. Check the voltage of the new batteries with a volt meter also. Could be a bad batch of batteries or even just one bad one messing everything up.

John K
 
Well guess what, I woke up today and it seems that my machine is working. I didn't do anything to fix it but it now works. I am not sure if I can send a machine in that is working but I don't know if I can trust this one. Hmmmm.
 
If the turn around time is one month the new Minelab can't keep up with all the failures.
Since their introduction the XT's have suffered numerous power up problems without an
engineering fix, replacement yes, correction no!

My unused unit is on the way to Minelab with essentially the same indications, it will
show a few distorted symbols them fade away to nothing, several sets of batteries plus the
spring pull to no avail..
 
I hate to say this but you all are not putting me in a better mood, like I said it seems to be working now but do I want to take it out to a far away land? I just am not sure I would hate to have it fail on me when I put a lot of gas and effort into coordinating and driving to a hunt somewhere. I tend to hunt local to be honest but I have hunted elsewhere.It stinks because like I said it is a great machine normally. I guess one solution is to buy a backup unit just in case for the rest of the season and send this in during the winter months as long as it is working now.I just don't want this to happen again after the warrantee is off. Well thanks everyone for the input and happy hunting.
 
This kind of puts a kink in buying a used one, if it goes out, how much will it cost you to repair it since the warranty is gone.....now, that would suck....
 
Well I must say that I was contacted by a customer service rep quickly and I am going to send it in, the response was great so far and I would bet that I will be happy with the results.
 
n/t
 
I had the same thing happen to me several times last summer, also went thru the battery spring problem. Solved the battery spring problem but have never really figured out just what caused the sudden shut downs with a weak display. Both times, I put the detector up and went home, only to have the detector run fine the next day. The only thing that I could imagine was having an effect on the machine, was that both times it was mighty hot and it may have gotten over heated in the truck. Have not had the problem since, I also do not let the hot Arizona sun shine directly on the control box while it is in the truck unless I am going to the park and the AC is on.

Jim
 
Wel the good news is I found a detector to borrow for a couple of weeks, yahoo! I can still hunt. A customer on my route has a garret gta-1000 for me to use for a bit. It looks like a decent machine.Something else to learn.
 
paleface said:
I had the same thing happen to me several times last summer, also went thru the battery spring problem. Solved the battery spring problem but have never really figured out just what caused the sudden shut downs with a weak display. Both times, I put the detector up and went home, only to have the detector run fine the next day. The only thing that I could imagine was having an effect on the machine, was that both times it was mighty hot and it may have gotten over heated in the truck. Have not had the problem since, I also do not let the hot Arizona sun shine directly on the control box while it is in the truck unless I am going to the park and the AC is on.

Jim

Well Jim, I don't know for sure why it is doing what it is but I can tell you this happened 3 days ago and mine has not come back to life. Matter of fact the several times I have checked it each time it seems that the read out is dimmer every time. For the heat, I never let it set in a car or in direct sun light. Basically I think i just got a bad unit as well as Boris, someone on one of the forums said something to the effect that not every detector is checked out as it comes down the assembly line which would make sense for the problems that we are having now. Someone else mentioned too that with electronics like this type, if something is going to go wrong it is in usually the first 6 weeks....again makes sense for me, mine is right at the 6 week mark. Not sure how they would know this either??
 
Boris said:
Wel the good news is I found a detector to borrow for a couple of weeks, yahoo! I can still hunt. A customer on my route has a garret gta-1000 for me to use for a bit. It looks like a decent machine.Something else to learn.

That is good news Boris, at least you'll be able to get out and do some hunting!
 
Minelab is an ISO9001 company. Everything is tested and tracked including in-field failures, because if they want to maintain that certification they have to. They make their real money selling de-mining equipment to governments & NGO organizations. Those entities demand ISO certification & compliance to even enter a bid. Therefore, for Minelab to risk losing that side of their business by not paying attention to the hobby side quality would be foolish.

Early on there was an issue with the battery housing & contacts on the X-Terras. Since then there have been some similar problems with detectors from another manufacturer. That other manufacturer(non-ISO) chose to band-aid the problem by putting in more foam padding(which will deteriorate over time). Minelab ended up re-designing the battery compartment, which involved new 4 cavity injection molds etc. Which company did the right thing and took the correct path? And by the way those "other" detectors are higher priced with more margin, yet they chose to foam it.

Are they perfect as a complex organization? Far from it! But pose this question to the so called experts on that other forum; "Which other company making hobby detectors has the technology, manufacturing capability, and just plain old nads to make de-mining equipment? Bounty Hunter, Fisher, Garrett, Teknetics, Tesoro, Whites?

I've yet to see pictures of anyone clearing minefields with a Bounty Hunter in their hand.:rofl::rofl:

If you have a problem with your detector then call them, ask them how they are going to handle it. If you don't like the answer, ask to move up the food chain. If you still don't like the answer, contact the mother ship in Oz land. So far I've not heard much about any issues getting that far.

Oh yea, the 6 week thing is just pure silly, it's how many hours, vibration, heat etc that expose failures.

First thing I would do is to go get a different brand alkaline battery and try them. I would not be surprised that a lot of counterfeit batteries are being imported and distributed.

HH
BarnacleBill
 
BarnacleBill said:
Minelab is an ISO9001 company. Everything is tested and tracked including in-field failures, because if they want to maintain that certification they have to. They make their real money selling de-mining equipment to governments & NGO organizations. Those entities demand ISO certification & compliance to even enter a bid. Therefore, for Minelab to risk losing that side of their business by not paying attention to the hobby side quality would be foolish.

Early on there was an issue with the battery housing & contacts on the X-Terras. Since then there have been some similar problems with detectors from another manufacturer. That other manufacturer(non-ISO) chose to band-aid the problem by putting in more foam padding(which will deteriorate over time). Minelab ended up re-designing the battery compartment, which involved new 4 cavity injection molds etc. Which company did the right thing and took the correct path? And by the way those "other" detectors are higher priced with more margin, yet they chose to foam it.

Are they perfect as a complex organization? Far from it! But pose this question to the so called experts on that other forum; "Which other company making hobby detectors has the technology, manufacturing capability, and just plain old nads to make de-mining equipment? Bounty Hunter, Fisher, Garrett, Teknetics, Tesoro, Whites?

I've yet to see pictures of anyone clearing minefields with a Bounty Hunter in their hand.:rofl::rofl:

If you have a problem with your detector then call them, ask them how they are going to handle it. If you don't like the answer, ask to move up the food chain. If you still don't like the answer, contact the mother ship in Oz land. So far I've not heard much about any issues getting that far.

Oh yea, the 6 week thing is just pure silly, it's how many hours, vibration, heat etc that expose failures.

First thing I would do is to go get a different brand alkaline battery and try them. I would not be surprised that a lot of counterfeit batteries are being imported and distributed.

HH
BarnacleBill
Bill my problem is not with the manufacturer , I love this machine. I will say that this problem doesn't seem to be real widespread I was just one of the unfortunate ones I guess. That said I am extremely happy with the response that I am getting from Minelab and the reported turn around time is very acceptable. I have worked in the manufacturing field and know that there is no fool proof production. Most of all I would like to say that the great folks in this forum have helped me with this issue.
 
Boris I hope you get it resolved to your satisfaction. I've had detector failures amongst many brands, some I've repaired myself and others I've sent in. I hope they provide you with excellent service that meets your expectations.

HH
BarnacleBill
 
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