You are by far not the only one having this problem. Every person I know personally aside from one has had those exact issues with the Garrett Pro pointer. That would be about 7 people.
What makes it worse is that people constantly bury posts about crappy pro pointers. Not on this forum, but on others that will remain nameless. If you so much as mention your pro pointer might not be working correctly there is a barage of critisizm.
My own dealings with Garrett and their customer service mirror what the OP said.
I sent my ATPRO in for repairs, get it back and it is basically still broken. They "fixed" the falsing on the coil only to have it last less than 3 months and the problem I had with the external speaker not working was never properly fixed. Combine that with the cheap $.50 cent arm cuff that snapped off during normal use and I was a little miffed.
I called and emailed Garrett. I was polite, respectful and I did not get ANY response at all.
It stinks, because I think they should be focusing more on the ATPRO/ATGOLD and the Pro Pointer instead of dumping r&d into a $2100 dollar detector.
I will probably give the AT PRO another shot when I can afford it. When it did work it worked amazingly. The pro pointer however I would not take if it were free.
What makes it worse is that people constantly bury posts about crappy pro pointers. Not on this forum, but on others that will remain nameless. If you so much as mention your pro pointer might not be working correctly there is a barage of critisizm.
My own dealings with Garrett and their customer service mirror what the OP said.
I sent my ATPRO in for repairs, get it back and it is basically still broken. They "fixed" the falsing on the coil only to have it last less than 3 months and the problem I had with the external speaker not working was never properly fixed. Combine that with the cheap $.50 cent arm cuff that snapped off during normal use and I was a little miffed.
I called and emailed Garrett. I was polite, respectful and I did not get ANY response at all.
It stinks, because I think they should be focusing more on the ATPRO/ATGOLD and the Pro Pointer instead of dumping r&d into a $2100 dollar detector.
I will probably give the AT PRO another shot when I can afford it. When it did work it worked amazingly. The pro pointer however I would not take if it were free.