GARRETT is the greatest!!

[John D.]

I just got off the phone with Sue Wilson at GARRETT and believe me their service is great. I do not want to be out of a detector for two weeks so I told Ms. Wilson my problem, she gave me three possible solutions and now the problem is solved.
The problem was:I have worn out the earphone jack on my GTP 1350, now GARRETT will have my new battery pack in the mail no later than Monday; now how can you beat that for service?
Your Friend,
John D.

 

[treasurefiend]

Sweet!!!

 

[JMorgan]

Hopefully she meant this coming Monday and not the first Monday in May

 

[GaryL]

Cool, same here, however for a cable.... Can't beat the service fer sure!!

How did ya ware out a head phone jack ? find that one hard to accept, more like a lose fitting to me. Ya can fix or do you still need to ship in your GREEN MACHINE ?

Good Hunting!!

GaryL

 

[Bozack]

Good 4 U! I certainly hope is that helpful and efficient for me........if and when the time comes.

 

[dahut]

Ooooh good luck on the Fisher service. I wanted to replace a handgrip on my 1266X and they said no go, they couldnt help me. They didnt do that sort of thing anymore. WHAT sort of thing? Its a foam rubber hand grip for Pete's sake!
Hopefully the latest leadership at Fisher has improved things.

 

[John D.]

I suppose I wore out the jack by using my detector five days a week for three years. As for installing a new one, I just order a new hip mounted battery pack and when it comes I will unplug the old one and plug in the new one.

 

[John D.]

Hello Everyone,
Sue Wilson at Garrett assured me that my hip mounted battery pack would be mailed by Monday 03/31/08. Well here it is 04/03/08 at 1:30 PM and I just opened my battery pack with 2 sliding door covers and 2 battery holders. Can't beat that for service.
Your Friend,
John D.