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Does anyone have Mike Scotts e-mail ???

http://www.findmall.com/read.php?23,931573,932397#msg-932397
 
I had a question..he gave an answer.....
 
I appreciate the concern from many but I want to help however and whenever I can. The issue for me is not a willingness to help but time. I handle Fisher worldwide so get tons of calls and emails at all hours and there are times I get backed up a week before I can get back to everyone. Its even worse when I am traveling which seems to be a lot lately.

I have an "open door policy" to all our customers, I dont think we would get better if we did not listen to customer concerns good and bad-I like the occasional pictures some send me when they make a great find the best but will listen to complaints and concerns as well. Just be patient if I dont get back to you right away or if you cant immediatly get a hold of me.
If you need immediate help call the factory toll free number and use Felix in the Repair Department for repair issues and Sylvia in Customer Service for any not out of the ordinary stuff.

Mike
 
n/t
 
hey mike!
just received the latest fisher world treasure news!.thanks for sending it!..couple of very useful articles in there!

regards!
(h.h!)
j.t.
 
it's all anyone can really do!.he appears to really care about the hobby,and the success of fisher!

(h.h!)
j.t.
 
I had an issue..Mr. Scott, and First Texas ( Fisher Metal Detectors) solved the problem completely and promptly.
I have been PM'd by many asking why I wanted Mikes E-mail.

I will say this...............First Texas, Mike Scott, and all other Fisher people I spoke with are quality people.Including my Dealer.
They do care about the product, and the quality. But just as important, and maybe more to me personally Mr.Scott, and First Texas care about the people who buy and use their products..
That's hard to beat in a company.I would like to extend my thanks to everyone who helped me resolve an issue more than 100% to my satisfaction.
 
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