Dead Explorer?

[Explorer.se]

Got my Explorer back yesterday from MSR. Looking forward to trying it out with the Pro coil.

Alright! Now you're cooking! Let us know how it goes....

Yes please keep us posted!

 

[Doctorcoinz]

I had a similar fault on my Explorer SE and was cured by replacing a bulging electrolytic capacitor on the power supply board inside the machine.
Cost approx. £1 for the capacitor. Mine started switching its self off for no reason and intermittent start up.
and over a few months it just packed in and would not start. Replacing the capacitor cleared all the faults. I put a high quality Panasonic capacitor in as a replacement , the original fitted in the machine was of relatively poor quality.

 

[IDXMonster]

IDXM .....Nobody ? .....I will !!........If you saw how the new motors are bullt in the NEW mowers , you would be WISE to buy an old battlewagon that will last you much longer than a new mower , and just rebuild it ...... Get an older Toro or an older John Deere mower and get some new parts for it rather than blowing $1,000 -$2,000 for a new mower that will (IF YOU"RE LUCKY ) last you a couple of years !!.....

Sorry I'm really late on this Synth..I meant someone who DID buy one of today's mowers with the plastic carbs and "foil thin" deck...in about 2001 I got into parting out IH Cub Cadets due to owning one and needing parts...then seeing what the demand was! There isn't a dead Cub in a 50 mile radius of my house,as I parted out close to 150 of them over 6-7 years. The old K series single cylinder engines were possibly the BEST engine to ever be put on a mower/garden tractor,IMHO. To spend money rebuilding an old Cub or Deere or Power King...of course I would. To spend money on my 2015 Poulan push mower that just died a horrible death?(no I don't actually have one)...I most certainly would not! But your point is taken...older generation of products many times had quality and integrity built in. It's really too bad we just don't see that as much any more.
My handle on eBay is "dieseladdict". Almost ALL of my 630+ feedback is from parting old Cubs...LOVE my Cubs!

 

[lytle78]

There are three US detector manufacturers who all seem to be able to handle repairs without long delays. Each of them have their repair facility as part of the factory. This way they have access to all relevant spare parts, good feedback with engineering and manufacturing resources to address issues of common failure modes via redesign or changes to assembly processes. They also sell very high volumes of detectors without having return rates which swamp their repair capabilities.

 

[Explorer.se]

There are three US detector manufacturers who all seem to be able to handle repairs without long delays. Each of them have their repair facility as part of the factory. This way they have access to all relevant spare parts, good feedback with engineering and manufacturing resources to address issues of common failure modes via redesign or changes to assembly processes. They also sell very high volumes of detectors without having return rates which swamp their repair capabilities.

Could you please tell us who they are, inquiring minds want to know!

 

[lytle78]

First of all, let me say that it is pretty clear that Kellyco is trying to make the best of a bad situation. When I had a problem with a PI detector that Minelab will no longer support, K'co said that they would repair it if they had the parts required.

Here are the US "Big Three"

Whites, headquarters and factory in Sweet Home OR

Garrett, headquarters and factory in Garland TX

First Texas (Fisher, Teknetics and Bounty Hunter), headquarters and factory in El Paso TX.

Are these companies perfect - of course not, but last month I sent a CZ-6 made in 1993 to Fisher in El Paso for a noisy coil conmector and had it back, fixed in 10 days from mailing. My bill $55.

Whites has repaired several older machines for me, in every case the turn aroumd was less than two weeks and the bill around $100. They are famous for repairing anything that they can, even 20 -30 hear old stuff - even to the point of (with your approval only) using servicable parts from scrapped units where new parts are no longer available.

Garrett I have no personal experience of, but I read lots of stuff on this forum praising their customer service.

Minelab - I bought a new SDC 2300. It was defective - it falsed when brushing the coil against spiny brush - I called Chicago and they asked me to return it - "it's a well known problem" was the answer - they sent me a new one - paying shipping both ways - which I decided to sell unopened in the box it came in.

One thing I also might mention. In my experience, none of these companies are very good dealing with emails.... phone is the best way to interact and since the tech's are often busy, just keep calling back till you get them - they also aren't great at returning voicemail messages.

 

[synthnut]

IDXM,
It's good to know that there someone still out there that will fix quality machines .......good on ya!!!....Jim