Well I have to write this because I just feel like I have been treated like a KING from whites costumer service.
I have read that whites CS was second to none but today I confirmed it.
I called whites to tell them that I had a problem with my 10x6DD, that I lived in costa rica, and that I needed to send them the coil and have it checked in a speedly way because with all the shipping times I would have been left with no coil for about 1 month.
I talked to a very kind lady called conny, she undestood my situation ad told me that what she could do is send me a brand NEW coil to my address in miami florida, and than as soon as I had the coil in my hands I could send them the damaged coil.
I asked her how much would this trade (Used for New) process cost me and she told me ZERO, nothing. I was speachless, she probably thought that I got brain damage after that because I just couldn't say anything more than "thank you".
Anyhow she took my information, address ecc.. she also was kind enough to tell me that they would double check the new coils performance since I live so far away, and that they will send me a confirmation email with a tracking number of the new coil....
Well there is very few words that can express what I feel..... I can just say
[size=x-large]Thank you Whites detectors, and thank you conny for your kindness....[/size]
This makes me confirm that my decision to stick to whites detectors was the correct one.....