"Bottom line to all our problems is Minelab did fix the machine, did a really good repair, and we are hunting again. The communication between Minelab and the customer needs to be improved, because these machines are very expensive toys that we love very much. Each one of their customers that purchase the high end detectors are willing to pay for a premium machine and that deserves a little extra from a supplier."
Thanks That was my only point. May have been a poor attempt to express 'my' issue but 'communication' to the customer is what is really needed. I did not expect a personal call but an email would have sufficed. Again, the folks were polite, courteous, absolutely professional and they did a great job on the machine.
Thanks That was my only point. May have been a poor attempt to express 'my' issue but 'communication' to the customer is what is really needed. I did not expect a personal call but an email would have sufficed. Again, the folks were polite, courteous, absolutely professional and they did a great job on the machine.