Rockpup
Sorry I just reset up my new user name had to change computers and forgot pass word etc from old account. Sorry I missed this at the beginning as I'm a Canadian dealer (Atlantic region) but that don't matter.
What I was just going to tell you was that all dealers in Canada do not offer any repairs service. We have no repair office for any detectors sold in Canada, no matter what manufacturer you choose from.
All repairs are your responsibility as a consumer when you purchase from a Canadian dealer no matter which one. Sorry to bring this news Fisher Labs wants consumers to contact them first for a Authorization number and return number to send with any detector you send back to them for repairs beforehand. I guess you have done this but for anyone else contemplating repairs from Canada this applies to whatever Manufacture brand you choose. We as dealers have no control or say what you have to do but advise you as a consumer what to do for repairs. I will suggest to anyone that sends their detector in for repairs use the parcel post for shipping it as well ask for it back sent also parcel post. Do Not Use or tell the repair department that you want it sent back only by U.S. Parcel Service. This info is for your own benefit, Canadians get ripped off every day by Brokers and once you deal with other shippers like UPS or FedEx or any other ones Brokers will get involved in your shipment and charge you big fees for them declaring the items for you. Once they get a hold of your parcel there is nothing you can do about it, you are at their mercy! So for your benefit even though it's slower use Canadian Parcel Post Ground for shipment their and U.S. Parcel Post for returns. Just out of convenience companies like to use UPS or other courier shippers as taking a parcel to the post office now days might make them some extra work, so they use the more convenient for them all they have to do is pick up the phone and a driver comes and picks up your parcel. But, unfortunate for you your pocket books suffers the most for getting these brokers involved.
I'm not sure where this break is you are talking about you said it was not at the connector end of the coil, where is it at the coil end ? The rubber boot coming out from the coil we are not clear on this either? Better contact 1st Texas again and see what they say about this, maybe you can use some silicone around that point if that's where the break is, I'm not sure if it would be safe at that point of submerging it in the water id this is the case. Sorry to hear about your problems Fisher is a great company and they stand behind what they sell so let them know what's wrong, I know shipping across the border is expensive etc. we are at the mercy of all of them no matter which company you choose most all are made in U.S.
A1MTD
