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Whites repair service

B

Bearharold

Member
Hi folks want to tell you about white's great repair service . I bought a used M6 a while back well it wasn't as good as advertised so I sent it in to whites as it had a VDI read out problem might add the warranty was out on it . I'm not complaining as I knew the risk you take buying a used item that doesn't have any warranty left on it . Anyway I put it in ups on a Monday evening and they recieved it at the illinois service center on wednesday
( Two days later ) called me on Friday and said they had retuned it and on the following monday ups picked it up and it will get here tomorrow on wednesday . It took them one week and two days to fix and return it from the time I put it in ups to them , thats outstanding service .




Harold
 
I have only dealt with them on a pinpointer problem, but they were fast and very easy to deal with. :whites: :thumbup:
 
I hear you Harold. I have a D2 coil that suddenly went bad mid-hunt the other day. I bought it used in great shape off this forum months ago. When I talked to the tech (name?) he said send it in and they'll send a new one, no questions .... then he even apologized ?!? for the coil going out. Great product, great people & incredible service. I'm a White's man for life.
HH
Scott
 
That's Whites for you! You can't beat their service. :whites: ALL THE WAY!!! HH, Nancy
 
That would be" Tony" in Illinois.He is the best at repairs. I bought many parts from him and he went out of his way to get them for me.
I repaired 2 IDX pros and 2 CM4 machines on my own .He called the factory and actually bought the last 3 tunner and volume sws. they had for the CM4
and sent me 2 of them.Whites can be proud of his service to their company ,he bends over backwards to help the customer...KUDOS to him. John....................
 
Yes it was Tony I dealt with and he was great to deal with and answered all the questions I had . He is agreat asset for the whites family they should be proud of the way he does business for them .



Harold
 
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