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Whites DFX300 repair experience

kapidr

New member
I bought a used Whites DFX 300 on eBay which worked fine for month or so before it got stuck in OVERLOAD. I mailed the machine back to whites, with the coil.

They received the machine on the 27Th of December. Today Jan 3rd its back in the mail to me,

Repair Comments: removed foreign object
replaced loop
replaced main board
replaced phone jack
calibrated

They did all this for under 75 dollars. JUST WOW... I just have to say I LOVE WHITES!! I LOVE THEM!! AWESOME SERVICE- SUPER FRIENDLY SERVICE- SUPER FAST SERVICE!

This company should bottle its excellent customer service and sell it :)

ONE HAPPY CUSTOMER!! Can't wait to get it in the mail and get back out on the beaches!
 
Best customer service in the industry.....only one of the reasons I been buyin' Whites for 'bout 30 yrs now...great 'tectors - great service - friendly - accomodating....and they're a US company. Lotsa other companies could learn alot from the way they do business. Glad to hear you were well taken care of...but I'm not surprised....wtg to you and wtg to Whites!!!
 
You cant beat Whites. American made best customer service I have EVER seen in any business.
 
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