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White's again: Fantastic Customer Service on my V3 now i

jtalley007

Active member
I had been out of detecting for a while and needed to get my V3 upgraded. Sent it in with my 5 loops and wireless phones.

They checked out all loops and two of them failed so there were replaced (no charge under warranty)

They updated to V3i, either a new pod or screen, put new ear cushions on and they are really nice( no charge)

Shipped it back and it is working like new.

I kept in touch with them along the way and they would have turned it around in a day or so but I forgot to send in my phones with the detector so had to ship separate.

I usually talk with Todd but he had been on vacation so Connie was great to deal with as well.

I have been buying White's machines since 1983 and every time I have a need for service my experience is always the same.

Great American company that builds a quality product that if it needs service they just do it.

They are such a breath of fresh air compared to every other business dealings in life and I just want to thank they again for being number one in my book.
 
Posts like these along with buying American is why my next purchase will be the White's V3i. :thumbup:
 
As you mentioned you get all those changes with the V3i upgrade. The new ear pads are much better. You also got a new keypad. A real value. The ground tracking is changed on the V3i, so you may find you need to pump it more to ground balance.
 
Triplehooked, the first time out with the Vision I was digging12-14" bullets in Petersburg at sites that have been pounded with every machine and some of the most hard core relic hunters on the planet over the years.
I gravitated to the high pro mode and that is all I have ever used. I am basically and armature as far as how to use all the functions but hope to get a lot more skill in the days ahead.
I just read the manuel before getting the detector and now they have u-tube videos and the DVD to help as well.

What I was finding is since our ground is good and I like to run boost it seems to pull deep targets out from the extra transmit power and I noticed I was digging bullets pointing straight up and straight down which are much harder to detect.

Very sensitive to brass and lower conductors and I have dugs 100's of small brass 22 shells, etcI just have not been in any good button holes with it yet. Need to sniff out some new places I guess.
Enjoy your detector and the forum
Jerry
 
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