WARRANTY : GREAT NEWS AND A LESSON.
Posted by: BARKER [ Send a Message ]
Date: this minute Registered: 4 months ago
Posts: 432
Hi folks; I want to share some great news regarding Fisher's Repair Dept., Mr. Felix Cavillo, What happened was that about 1 1/2 years ago I bought an ID Edge from a guy who used to belong to my Club. The arrangement was that I make payments to him until it was paid off at $450. We agreed to this arrangement due to my having been in the hospital wih a broken back and neck with ensuing bouts of paralysis; 14 X in one year literally from my chest down.Needless to say I was hurting financially as well.This guy I bought it from agreed to this deal because he knew my situation .I was gratefull. He even gave it to me ahead of the payments knowing I used the detector for the exercise I get from detecting to help strengthen my legs.Well I got the ID Edge and I managed to use it abou 6 X then it started going crazy on me.I was floored.I had already made $300 in payments to this guy. I could not get a signal at all.The VDI #s were totally erratic and I could not get a depth reading or pinpoint at all.I was devastated.!!!!! I sent the detector in a few weeks ago for repairs believing the detector had a Warranty.I then called and spoke to Mr. Feilix Cavillo and explained all this to him.I spoke to Mr. Cavillo several times about it and drove him crazy in a good way.The problem it turns out is that because the guy I bought the detector from had won it in a contest and I did not have the name of the Dealer who donated that detector to the Club Hunt he won it at Fisher could not honor the Warranty and it would cost me $95.00 to have it fixed.I was floored.I literally don't have it due to my condition.I then called Mr. Cavillo and explained it to him.He said to hang on and he will talk to his boss and don't hang up.I DIDN"T.!!!!! He came back and said jokingly, " Well Ron it will cost you $995.00 to repair and No Warranty." My heart stopped.!!!!! The he said, " Just kidding,Because of my circumstances that he would sign off on it and repair it for free. The only catch is that the Actual Warranty is void itself after this." I fell over.!!!!!!!!!! I thanked Felix profusely and promised I would send him pictures of my finds with the ID Edge.You can bank on that one Felix.!!! I'm ecstatic. I get it back next week.THANK GOD and Felix Cavillo. POINTER: Do not EVER buy a detector of any type without knowing who the ORIGINAL Dealer is.I may have gottten a lemon and Felix may have gotten squeezed a bit but my detector is coming back and I can get my excersize for my back and legs again.I DO thank Felix and the Staff at Fisher for their understanding and assistance in this matter. MAY GOD BLESS YOU ALL ND YOURS.!!!!! You gave me back my strength, my heart, my faith and my legs back again. What kind of Warranty can give you that??????? PEACE:RONB
Posted by: BARKER [ Send a Message ]
Date: this minute Registered: 4 months ago
Posts: 432
Hi folks; I want to share some great news regarding Fisher's Repair Dept., Mr. Felix Cavillo, What happened was that about 1 1/2 years ago I bought an ID Edge from a guy who used to belong to my Club. The arrangement was that I make payments to him until it was paid off at $450. We agreed to this arrangement due to my having been in the hospital wih a broken back and neck with ensuing bouts of paralysis; 14 X in one year literally from my chest down.Needless to say I was hurting financially as well.This guy I bought it from agreed to this deal because he knew my situation .I was gratefull. He even gave it to me ahead of the payments knowing I used the detector for the exercise I get from detecting to help strengthen my legs.Well I got the ID Edge and I managed to use it abou 6 X then it started going crazy on me.I was floored.I had already made $300 in payments to this guy. I could not get a signal at all.The VDI #s were totally erratic and I could not get a depth reading or pinpoint at all.I was devastated.!!!!! I sent the detector in a few weeks ago for repairs believing the detector had a Warranty.I then called and spoke to Mr. Feilix Cavillo and explained all this to him.I spoke to Mr. Cavillo several times about it and drove him crazy in a good way.The problem it turns out is that because the guy I bought the detector from had won it in a contest and I did not have the name of the Dealer who donated that detector to the Club Hunt he won it at Fisher could not honor the Warranty and it would cost me $95.00 to have it fixed.I was floored.I literally don't have it due to my condition.I then called Mr. Cavillo and explained it to him.He said to hang on and he will talk to his boss and don't hang up.I DIDN"T.!!!!! He came back and said jokingly, " Well Ron it will cost you $995.00 to repair and No Warranty." My heart stopped.!!!!! The he said, " Just kidding,Because of my circumstances that he would sign off on it and repair it for free. The only catch is that the Actual Warranty is void itself after this." I fell over.!!!!!!!!!! I thanked Felix profusely and promised I would send him pictures of my finds with the ID Edge.You can bank on that one Felix.!!! I'm ecstatic. I get it back next week.THANK GOD and Felix Cavillo. POINTER: Do not EVER buy a detector of any type without knowing who the ORIGINAL Dealer is.I may have gottten a lemon and Felix may have gotten squeezed a bit but my detector is coming back and I can get my excersize for my back and legs again.I DO thank Felix and the Staff at Fisher for their understanding and assistance in this matter. MAY GOD BLESS YOU ALL ND YOURS.!!!!! You gave me back my strength, my heart, my faith and my legs back again. What kind of Warranty can give you that??????? PEACE:RONB
