Valid email contact at Garrett?

[OldCrusty]

Does anyone have a valid email contact at Garrett? I sent an email to sales@garrett.com inquiring
on the status of my AT Pro but no reply. I figure if I directed my request to an individual rather
than a generic email address I might get a response...

 

[detectorsteve]

Best bet is to call them, talk to Marya Termel 972-494-6151, she is great to work with. The email is a liitle slow.

 

[vanner]

Ive tried that e-mail address and my emails are returned with"" mail delivery system failure"". Happens every time I try that email address

 

[RWJR13]

Calling is the best way.....

 

[OldCrusty]

It didn't get returned but no reply also...

 

[Bugar In. USA]

USE TELEPHONE

 

[Coyote65]

I called Garrett and simply asked what the status of my detector was, they asked my name and zip code and to my surprise it had already been repaired and was on it's way to my doorstep.

 

[OldCrusty]

I called Garrett and simply asked what the status of my detector was, they asked my name and zip code and to my surprise it had already been repaired and was on it's way to my doorstep.

I guess that is my best bet as they don't answer emails...

 

[Joel-Winnipeg]

I called Garrett and simply asked what the status of my detector was, they asked my name and zip code and to my surprise it had already been repaired and was on it's way to my doorstep.

I guess that is my best bet as they don't answer emails...

Old Crusty had mine in to Garretts since Feb 16th came back in to Canada Custom 3rd of March stuck
there till today when the mail truck delivered it. Almost 2 weeks
Custom too busy surfing the net and drinking Tim's coffee

 

[sasquache]

n/t

 

[OldCrusty]

I called Garrett and simply asked what the status of my detector was, they asked my name and zip code and to my surprise it had already been repaired and was on it's way to my doorstep.

I guess that is my best bet as they don't answer emails...

Old Crusty had mine in to Garretts since Feb 16th came back in to Canada Custom 3rd of March stuck
there till today when the mail truck delivered it. Almost 2 weeks
Custom too busy surfing the net and drinking Tim's coffee

Congratulations Joel and I guess the next ? is after waiting that long for its return, did they fix what was wrong with it?...

 

[Joel-Winnipeg]

Kris (old Crusty )first thing was to repeat all the test as prior to sending it in.
I can say its super quite no more falsing when its shaken on the swing and bumping the grass and snow.
Still seems the same as far as everthing else even with the sens up very quite.
Job well done on Garretts part and even got the Texas Twister as a free add on

 

[OldCrusty]

Kris (old Crusty )first thing was to repeat all the test as prior to sending it in.
I can say its super quite no more falsing when its shaken on the swing and bumping the grass and snow.
Still seems the same as far as everthing else even with the sens up very quite.
Job well done on Garretts part and even got the Texas Twister as a free add on

Glad to hear all was well and your satisfied. Its always nice to get a free gift...

 

[OldCrusty]

I called Garrett and simply asked what the status of my detector was, they asked my name and zip code and to my surprise it had already been repaired and was on it's way to my doorstep.

I guess that is my best bet as they don't answer emails...

Old Crusty had mine in to Garretts since Feb 16th came back in to Canada Custom 3rd of March stuck
there till today when the mail truck delivered it. Almost 2 weeks
Custom too busy surfing the net and drinking Tim's coffee

My AT Pro was picked up by UPS on 2 Mar and I received it back in the mail today, 29 days total. Not bad.
The falsing and wrist wiggle issues appear to be fixed. They were supposed to include a digging trowel
as a gift. It was on the packing slip but not in the shipment. I emailed them and surprise, surprise
I received an email back with apologies and the trowel is in the mail.. I am happy... Now if the ground
would only thaw out. Thawed on top but frozen solid 2 inches down...