Hi everyone! I got my Quattro back today ( my day at the beach post on 10-29-06) and the dealer told me that the power module or chip or whatever he called it had failed and needed to be replaced. Tomorrow I will be back at it to see what I can find. Thanks to those that posted a response, you kind words kept me motivated as I begin this new hobby.
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The results are in
- Thread starter brnhn4
- Start date
beachguy777
New member
That's great to hear. Let us know how you do?:|
I went out on the morning of Saturday 11-11-06 after I picked up a 15in. excelerator coil and headed off to the local park to see how the coil performed and my Quattro after getting it back. I hit the grass and powered up and then hit the noise cancel button and it would not cancel. I thought to myself now what is wrong! I tried pushing the menu/detect button to check the sensitivity and that button would not work either. By now I am starting to curse to myself and trying to gain my composure back, but all that kept coming out of my was #%*&%#$%^ Quattro!, #$%&**&%$ Minelab!, #$%&*!, *&%$#!. Once I calmed myself down, I headed back to the dealer and explained everything to him. My local dealer said he would send it off again for repairs shaking his head in disbelief. I now must wait another 2 weeks to get it back. I am starting to think is this hobby really worth the effort I am trying to put into it!!!!!
Is your dealer fixing the detector, because I've yet to meet a dealer who fixes anything right. Is there a Minelab off-shoot that can look at it? They may have a better understanding of how the circuitry works. A dealer might know his products, but that doesn't neccessarily make him an electronics technician! I'd enquire a bit further as to who's fixing your detector. Not trying to put a spanner in the works, but if it was me, I wouldn't want my time wasted any more than neccessary. And no, the detector won't be a waste of time and money, if you get it fixed. So don't give up yet.
beachguy777
New member
brnhn4, I feel for you, truly. I'd be mad as h&%#, too. I know there's a Minelab subsidiary in Las Vegas, Nevada, here in the states. I think there's one in Ireland, but at any rate, I'd sure take Golden's advice and make sure it gets to a Minelab (authorised) facility. You might even call Kellyco because they're such a huge Minelab dealer. I wish you all the best and hope this thing gets rectified quickly and EFFICIENTLY.:| One last thing, I just thought of. Are they also looking at your coil, too, as they make their assessment of the problem. God forbid, but it could be a possible coil or coil cord problem in conjunction with the detector housing, etc., etc. I'd make sure that wasn't the case.
Hi all, my detector is being sent out to minelab in Las Vegas for the second time. My dealer does not do repairs he will use my warranty and send it in but everytime I send it in it costs me 20 bucks for shipping. I have tried the stock coil and the buttons would not work and I tried the excelerator coil and the buttons still would not work, so that tells me it is in the circuit board. I will keep you all up to date.
Yes golden, I agree, I will be calling them on Tuesday and make a nice formal complaint about that shipping thing. I want to know why I send it in to be repaired and it comes back something else wrong! Now that I have sent it to them for the 2nd time that is going to be $40 total in shipping. Like you stated it gets a little expensive after a couple of times. Maybe, if I complain enough they will give me an SE instead (LOL, wishful thinking ).
).beachguy777
New member
I agree with Golden on the shipping thing. I just sent in my camera to be repaired and it was 20 bucks each way, (to and from), so I know what you mean, but if they didn't do it right the first time, (in my opinion) they ought to compensate you for that, at least as far as shipping. Be cordial, but firm, and I wish you the best. I know how tough that can be. Good luck, sincerely. Marc Trainor.