GeorgeinSC
Well-known member
All I Can Say Is WOW.
I had an older model of the T-Rex Sand Scoop that needed to be repaired. Contacted Ron D. and he said send me the scoop and I will repair it.
He repaired the Scoop, Upgraded it to the current configuration and shipped it back to me.
I was planning on having to pay for the repairs as the scoop was out of warranty but Ron Not Only Had the Scoop Repaired at No Charge He will not even let me pay the Return Shipping.
As one who spent many years in Retail I recognize good Customer Service when I see it and Ron D went above and beyond providing OUTSTANDING customer Service.
Thanks Ron.
I had an older model of the T-Rex Sand Scoop that needed to be repaired. Contacted Ron D. and he said send me the scoop and I will repair it.
He repaired the Scoop, Upgraded it to the current configuration and shipped it back to me.
I was planning on having to pay for the repairs as the scoop was out of warranty but Ron Not Only Had the Scoop Repaired at No Charge He will not even let me pay the Return Shipping.
As one who spent many years in Retail I recognize good Customer Service when I see it and Ron D went above and beyond providing OUTSTANDING customer Service.
Thanks Ron.