thanks becky at minelab customer service

[mitwes56]

I had mentioned in a previous post about having a problem downloading the xterra 70 manual from the minelab website. I kept getting a corrupt file warning from my adobe reader as it downloaded. I had tried 3 times. I emailed minelab to ask if there was a problem on the website and I got a very nice email back from becky at minelab customer service. She stated the website was functioning properly so apparently the problem was on my end. She said she would be more than happy to mail me a copy of the xterra 70 manual and the dvd. That is what customer service is all about!

 

[Mirage2521]

That is great service but the problem is not on your end. If I go to one place on the webstie it does not work, try the link posted in another thread, it works fine.

I had mentioned in a previous post about having a problem downloading the xterra 70 manual from the minelab website. I kept getting a corrupt file warning from my adobe reader as it downloaded. I had tried 3 times. I emailed minelab to ask if there was a problem on the website and I got a very nice email back from becky at minelab customer service. She stated the website was functioning properly so apparently the problem was on my end. She said she would be more than happy to mail me a copy of the xterra 70 manual and the dvd. That is what customer service is all about!

 

[Android]

Works fine for me, there are so many variables in peoples pc's that could cause this. If the website works for only 1 person, the the issues are on your end.

That is great service but the problem is not on your end. If I go to one place on the webstie it does not work, try the link posted in another thread, it works fine.

I had mentioned in a previous post about having a problem downloading the xterra 70 manual from the minelab website. I kept getting a corrupt file warning from my adobe reader as it downloaded. I had tried 3 times. I emailed minelab to ask if there was a problem on the website and I got a very nice email back from becky at minelab customer service. She stated the website was functioning properly so apparently the problem was on my end. She said she would be more than happy to mail me a copy of the xterra 70 manual and the dvd. That is what customer service is all about!

 

[Mirage2521]

I have found 3 different places on their website to download manuals, only one of the links downloads a corrupt manual.

Works fine for me, there are so many variables in peoples pc's that could cause this. If the website works for only 1 person, the the issues are on your end.

That is great service but the problem is not on your end. If I go to one place on the webstie it does not work, try the link posted in another thread, it works fine.

I had mentioned in a previous post about having a problem downloading the xterra 70 manual from the minelab website. I kept getting a corrupt file warning from my adobe reader as it downloaded. I had tried 3 times. I emailed minelab to ask if there was a problem on the website and I got a very nice email back from becky at minelab customer service. She stated the website was functioning properly so apparently the problem was on my end. She said she would be more than happy to mail me a copy of the xterra 70 manual and the dvd. That is what customer service is all about!

 

[Yaridnac]

Go to kellyco metal detectors websites, choose a terra 50 or 70 and download the manual from there, very easy.