Thank You Whites of Oregon

[Ross(SE-MI)]

I am in the computer repair business. So I know a little bit about taking care of clients with broken computers.
Today I received back my two Beach Hunter ID's from Whites in Oregon. I was absolutely shocked when I opened up the box.
First of all, a little history on the 2 units I sent in.
1st unit was almost 9 years old. For those of you that know me, I have used the heck out of this unit. The only service done to it in 9 years was I replaced the reset switch and a set of head phones.
2nd unit bought used about 2 years ago for the wife. I had to replace the coil when I got it. Wife has since worn out 2nd coil by dragging it on beaches.
Reason for sending both units in for repair:
I knew coils were bad (cracked) and wanted new upgraded 12 inch coils put on.
Now the shocking part: Upon opening box, I found what looked like 2 brand new detectors with 12 inch coils. I mean these were spotless of any dirt or scratches. (see picture) I won't get in to details about what was replaced but let

 

[landmetals]

n/t

 

[Joel-Winnipeg]

That is what I call looking after your customers.
I use four of their detectos and very happy with the quality of these

 

[Larry (IL)]

That is one of the main reasons I have been with White's for 25 years. I have seldom needed service, but when I did, it was prompt, courteous AND reasonable. You got a great deal Ross.

 

[prospector 55]

I really like Whites service Dept. they really stand behind there units, I received an excellent warranty on my TDI!!!

 

[RickIowa2009]

Good customer service, I like that.