I wanted to say a big thank you to Rusty, Robert and everyone with Tesoro Electronics for going above and beyond for the service on my Tiger Shark. I just got it back in tip top shape from them today with some little extras that show that they care about their customers and their products. Rusty was nice enough to replace my coil free of charge due the original having a leak and needing to be re-tuned so it was nice to see a shiny new white coil in the bottom of the box! What I also did not expect was to have the ear phone pads replaced. Rusty noticed one of them had a tear in it so he replaced them free of charge and even included a spare set of muff pads, some extra silicone grease and new hardware to attach my new coil on the lower shaft. He recalibrated the Tiger, tested it and packed it up on it's way back to me on their dime. Rusty also included some very helpful and friendly little notes outlining what he had done and what else he had included in the box. My Tiger turned on and it purrs like a sleek cat ready to hunt! Thank you Tesoro for the great service, the best warranty and the extra special attention to details and customer satisfaction! I'm happy and proud to be a Tesoro owner and appreciate the peace of mind that my machines will be taken care of on the rare occasion they may need service. 
