NOT speaking from a qualified "tech" position(as I am NOT). Just speaking from experience.
Yes,I would,if it's going back to Minelab. There is no reason why the info should have changed or why your settings need to be lost..... UNLESS the PCB, middle one of the three, that I am pretty sure has the chip that retains ALL that user input info,would need to be replaced. If you were experiencing a problem the I guess this is what has happened if you've lost this info.
OR
Though I don't think Minelab would indulge in simply doing control box "exchange" system when having to deal with cosmetics,but you never know, and maybe this might explain why ones indiviual settings and info is no longer there.
My understanding is that there is an pin/port diagnosis connection point/s inside the Explorer(looks like one similar to some oledr computer rs232 serial port connections, that permits the Minelab tech. to attach to the electronics to Minelabs daig equipment and determain if the Explorer is functioning properly. This connection point <span style="background-color:#ffff00;">might</span> even allow info transfer from detector to detector.
BUT
this is HIGHLY UNLIKELY TO HAPPEN to a qualified Minelab tech and these things usually occur in the hands of some really amatuer intrepid detector modifiers(myself included <img src="/metal/html/biggrin.gif" border=0 width=15 height=15 alt="
"> )
.If the search coil cables are somehow accidently(you would not want to do this on puropose)shorted when the detector is on, Explorer will lose all user input info, though not the onboard defaults.
This shorting can happen even without attempting to experiement on the Explorer as there are other reasons why this shorting could happen.( I won't go into it TOO much).
Again I have simply put forward a point of view that might explain.
So CC, did this happen to you?
Does the Explorer function properly now?
Hard Nosed