WV62 said:
Fowercharles,
Mark's brother here Ron, I did contact Tesoro about the warranty and they did tell me it was only for the original owner. I was looking at new or used detector at the time and I decided I would need to get a pretty good deal on a detector to over come the lack of warranty. I got a used Tejon no need for repair at this time but down the road I can hope you are right. Could be that they wouldn't just put an open statement out there for everybody to read, this way they can charge or not charge depending on the situation.
Thanks you for your hopeful words.
Ron in WV
My intentions in my original statement wasn't to say that Tesoro isn't one of the best at taking care of their customers, even down-line owners, that's why I stated "out of the goodness of their hearts"
But why I even posted at all is because its a False Statement to say that Tesoro has life time warranties to second hand detectors (owners).
They do NOT!
They don't claim to!
They are not liable to fix or repair at their expense Any Detector Outside the original owner! (period)
So when trying to sell others on a product brand its bad to misrepresent the company by stating untrue information. I've been told by several people here on the forum that Tesoro carries a "Life Time Warranty" on their detectors and that the warranty is carried with the unit to second hand owners! Not True!
The FACT is that Tesoro has no liable warranty outside the original owner, period!!!
To best represent the company Tesoro owners need to read the expressed warranties in the back of their owners manual before suggesting other people to go and buy something USED because it has a life time warranty to even second hand owners.
Something like this would be at lest TRUE,
I wouldn't hesitate to buy a used Tesoro, even though they only have a life time warranty to the original owner, Tesoro is known to do a lot of outside warranty repairs at no cost! and in the case where there was a charge Tesoro's fee's were really cut rate! They go out of there way to take care of their customers! (True)
Because of this post I decided to start up a topic about this issue in the Tesoro section of this forum, many people have paid for outside warranty repairs, some have not! The confusion is over about Tesoro's Life Time Warranty to second hand owners, and I don't think we even need to contact "Myth Busters"
My brother Ron, bought a used detector (another brand) and when he got it it turned out to be really broken and had to be sent in for repairs, which cost a fair amount. So when he started getting serious about buying a used Tesoro the life time warranty became an issue. So, I passed along to him the "False Information" about the Tesoro warranty to him. The back wash of that was that he wasn't so sure so he contacted Tesoro as he stated above, now I've done a followup.
Here is the link to the warranty topic.
http://www.findmall.com/read.php?17,1647530
Mark