Fully excercising the battery will help. Hitch it up to a car tail light bulb and let it drain until it goes out. When it does go out let it sit hooked up to it for another hour or so to make sure any cells out of balance have also fully discharged. Put it back on the charger. I think the wall transformer says either 50 or 100ma. The pack is 1000ma, so If it's 50ma output from the transformer then figure on 20 hours for a full charge, but let it sit another 3 or 4 hours charging because charging is inefficient and often takes longer than the math tells you.
The reason for draining the pack dead like this is, besides fully excercising it to increase it's capacity (run time), is that over time cells get out of balance and as a result you can have several cells holding a pretty good charge while others are near dead. Throw them on the charger and the ones holding a higher charge can spike the m/v threshold trigger of the charger and it will stop charging, even though several cells are still well below being fully charged, but the others that hit full charge spiked the threshold trigger (a drop in voltage based on the m/v setting of a charger determines how big of a drop this voltage must be to trigger end of charge). It's normal for a pack to dip a bit in voltage as the pack is being charged due to the chemistry going on, so the m/v threshold has to be high enough to ignore these momentary drops in voltage while still recognizing a larger drop which indicates the pack really has reached full charge.