Software issue?

[SteveB]

Yesterday I had to perform a total system restore on my computer. After reloading XChange2, I had an "!" at the top of the screen. I connected my 3030 and got the following message:

ERROR:
The firmware on the CTX 3030 is not compatible with this application. Please perform an update on the application and try again.

Well, I tried to perform the update, but after the program said that the download was complete, I was asked to pick a language and agree to the User Agreement all over again.

What's up?

I know that most of the members here are Minelab gurus and I really appreciate the posts and knowledge you've shared.

Thanks!

 

[Larry (IL)]

You should be ready to go after picking a language and agreeing to terms. The old version was deleted so you are starting new.

 

[JohnA]

Look at my thread from 5/12/2013.

 

[SteveB]

JohnA,

Thanks!

I didn't have the presence of mind to go through the forum for a fix, and after my post I called Minelab. Their tech was very helpful and told me to do the same thing as in your 05/12/2013 post.

Larry,

I found out that you have to take out the disc once you've installed XChange2 or it seems to go into a loop. ??? Thanks for the help!

Old Timers and Newbies...

This is a great site! If you need help or have a question, there is sure to be a member on here somewhere that has the answer to your question or a fix to your problem.

Thank you, thank you, thank you!!!

SteveB

 

[JamesM]

If you ever need a fresh install of Exchange2 again, I find it easier to download from the Minelab site Minelab CTX 3030 Downloads. That way you get the latest version of the software and won't have to update.