She's Coming Back!

[bradwheat777]

Got a call from Garrett today to let me know that my ATP is now fixed. It had a pinpoint issue and I was curious as to what the fix was, I believe it was Mary who I spoke with and she went through the repair order and said it was hard to tell as they went through the entire unit to make sure the latest boards were installed and replaced the bulkhead, I guess this is the upgrade. Anyway this is the first time I have had an issue with any of my detectors and I am pleased with the Customer Service from Garrett even though the unit was still under warranty, just barely! I also requested some dust caps for my unused coils and they threw them in as well, no charge. Can't wait to get it back! Thanks and HH!

Bradwheat

AT Pro
V3i
Vaquero

 

[knightsquad]

What was the pinpoint problem anyway?
Just curious..
Pete

 

[bradwheat777]

Hi Pete,

The problem was when I was in pinpoint, I would get the background threshold sound but it would not pick up the target. It would work great in discriminate mode, but it could not pick up the target in pinpoint. In the past I would have to move the coil over to the side and then push the pin point and bring it back over the target, but that did not work anymore. Even then you could hear a faint change in the audio, but this time nothing. I changed coils and did a factory reset before sending it back.

Brad

 

[bradwheat777]

Just got a call from the UPS store and my baby is back! Come on 4:30!

 

[John-Edmonton]

n/t

 

[bradwheat777]

Me too..Now I feel complete!