Shadow X2 Warranty Retune

[berryman]

I'm planning to send my X2 into Tesoro to have it "re-tuned" under the lifetime warranty. Can anyone tell me what Tesoro does when they re-tune one of these machines?

 

[allcav]

We do not retune anything unless it needs to be retuned. We basically bring it in and make sure it is working as good as it does when it left the production floor. Sometimes, coils go out of tune over the years and it will need to be retuned. That means that we basically have to re-do the inside of a coil so it is tuned properly.
I know that is little information, but if I tell you how we do it, then people will sometimes think they can do it. Tesoro is the only authorized repair shop in North America. If people try to retune their machine, they will void the warranty.