Menu
What's new
Find's Treasure Forums

Welcome to Find's Treasure Forums, Guests!

You are viewing this forums as a guest which limits you to read only status.

Only registered members may post stories, questions, classifieds, reply to other posts, contact other members using built in messaging and use many other features found on these forums.

Why not register and join us today? It's free! (We don't share your email addresses with anyone.) We keep email addresses of our users to protect them and others from bad people posting things they shouldn't.

Click here to register!

Need Support Help?

Cannot log in?, click here to have new password emailed to you

Changed email? Forgot to update your account with new email address? Need assistance with something else?, click here to go to Find's Support Form and fill out the form.

Send in or not

T

Tuck57

New member
My ATPro screen looks like you took a dull lead pencil and drew a line about 1/2 inch long on it. It is either a air bubble or moisture bubble under the top screen covering because I can move it around. It's annoying to see , but doesn't seem to have any effect on the metal detector operation. But it doesn't inspire confidence that things will go well if I use in the water again. It was back to Garret last summer after using it in a lake for related water issues and upgrade.So I do have another years warranty. If it was your machine would you return it or not. I hate to send it back even now because I have been able to hunt most of the winter here, since the ground never really frozen this winter. and would greatly miss having the ATPro available since the weather starting to change for the better.

tuck57
 
I would sent it back get it fixed and keep the electronics out of the water. Your not the first person that has had leaking problems with the AT Pro. I'm buying a AT Pro in the spring for other reasons than it is water proof ???? From what I have read on this forum and others its just a matter of time before they start to leak. Of coarse this is my opinion my money and my time. Its a great idea, water proof that is but so are watches . I don't go out of my way to get my watch went if I can help it. I wish all you guys luck sticking the AT Pro under water. Its not worth it to me.
 
If it was mine, I would send it in pronto because this is the slow time of the year and the turn around time would be the fastest. Call Garrett 1 800 527 4011 and tell them your problem.



[size=large]Service Instructions[/size]

Procedures For Returning A Garrett Product For Service
(North American application only)

Garrett Metal Detector products are of the highest quality and are manufactured to stringent standards. On occasion, however, it is necessary to return detectors to the factory for inspection, analysis and repair. In this instance we ask of you the following so we may serve you better and more rapidly.
If you are sending a detector to the factory for service, follow the steps listed here OR complete the information form below.

1.Enclose a brief note with the detector which briefly details the problem you are noticing.
2.Please PRINT your complete return shipping address including your name, address, zipcode and a daytime telephone number.
3.Send the detector and searchcoil to:

Garrett Metal Detectors
1881 W. State Street
Garland, Texas 75042-6797
Attn: Customer Service

4.Please indicate the following:

a.If you desire an estimate of charges, if any, prior to the completion of the repair.
b.Your method of payment of any charges. Do you wish us to call you for credit card information or do you wish to send a check? We do not ship C.O.D.
c.How you wish the item returned; i.e., Parcel Post, UPS or expedited service such as UPS Red or Blue Label, or FedEx Priority/Overnight. Expedited shipping fees are the responsibility of the consignee, not the factory.


Please Note:

- Garrett Metal Detectors are warranted to the original purchaser for two years from the date of purchase. Sea Hunter products are warranted for one year.

- Return shipping charges on all detectors more than 90 days old are the responsibility of the customer.

All repairs are warranted for a period of 90 days. Please check the operation of your detector upon receipt.
 
coin hunter said:
I would sent it back get it fixed and keep the electronics out of the water. Your not the first person that has had leaking problems with the AT Pro. I'm buying a AT Pro in the spring for other reasons than it is water proof ???? From what I have read on this forum and others its just a matter of time before they start to leak. Of coarse this is my opinion my money and my time. Its a great idea, water proof that is but so are watches . I don't go out of my way to get my watch went if I can help it. I wish all you guys luck sticking the AT Pro under water. Its not worth it to me.
Click to expand...

I could not agree more.

Once you get it fixed upgraded etc. keep the control box out of the water.

Wading seems to be OK, but I think of the control box as water resistant not water proof.

This is based on my personal experiences, others may have different results.

Good Hunting

Denny
 
The LCD's on the AT Pro have had issues and many said it had to do with polarized sunglasses. Not in my case. I was never happy with the display on mine but they obviously fixed it when I sent it in to be upgraded.

Ray
 
Although some had issues upon the first batch that came out, they seldom have issues. The recent posts (6 months+) validate that. They have less issues then a lot of other makes and models. Check the other forums and do an actual count. Garrett asked everyone who purchased the earlier machines to send them in to be checked and they rebooted the warranty from that day on for 2 years. I have had both my AT Gold and Pro in the water numerous times without issues. But, sometimes malfunctions happen. :)
 
I have done an actual count on the recent threads on the AT PRo leaking problems, not only on this site but many others. I own a 1500 and 2500 garrett and think Garrets machines are top of the line. I thinking about buying a new machine and like to check out problems that may arrise. Yes malfunctions happen we all know that. I'm just saying for myself its not going in the water. By the way here is another post on the leaking problem just posted on this site http://www.findmall.com/read.php?79,1637373 If you want more just ask.
 
I am sending mine in next month just to have it looked at...It occasionally flakes out on me and starts flashing random stuff on screen and beeping non-stop...I also want them to look it over and re-tune it and maybe buff out some scuff marks from the case...Also make sure all the seals are good and the unit is water proof...


HH,
 
I wonder if the ones that leaked was due to O-Ring failure,, o-rings wear out on faucets....
Saw a picture of a AT pro on here a while back, that was dirty, used hard and put up dirty..
Get dirt in the grease on the o-rings,, that's not good....
And if the coil or head phone o-ring was not seated right, then water gets in...
Saw a picture of a AT Pro that had a cracked case,, how does that happen, just a thought,
maybe it was in 100 deg sun for while, then used under water.....
If I were to use my AT under water,I would clean it up real good, replace all the O-Rings and
use some Petroleum Jelly on the o-rings, and not do the dry fit, that can some tome put a little cut in the o-ring...

Just throwing this out here...
Bj
 
You must log in or register to reply here.
Top