We dealers do tell Minelab what you customers want, and Minelab listens, and I am sure they determine which things they can do that are cost effective and which things are not, and which things are put on the drawing board for later incorporation.
You know there are things I would like to see Minelab do as well, but, Minelab does not work for me. As a consumer, I get to decide, do I like the ideas they did implement? Are these extra bells and whistles worth the extra money?
I look at something as simple as the fact that they changed the darn power cord from a 4 pin to a 5 pin configuration and I want to bang my head against a wall. Do you know how many COILTEK heavy duty power cords I have in four pin configuration? Do you know how many Lithium Ion systems I have in stock? Do you know how many signal amplifers I have in stock? What about all of those COILTEK coils? I have no idea if they will work on this new detector. All in all I am sitting on about $300,000 worth of inventory, some of which is now obsolete, some which may be. So I understand what frustration is all about. We have a lot of detectorists who have hearing loss. I am one of them. I cannot work without a signal enhancer. But I can't use a signal ehancher on this new unit. Minelab apparently didn't consider the hundreds of hearing impaired detectorists that their five pin configuration will affect. They didn't consider that this may keep a hard of hearing detectorist from buying a new GPX-4000 if they don't think they will be able to hear it without a signal enhancer. But all of these things are Minelab's choices.
As far as the location of the LCD panel, remember this is only a screen that tells you where the settings are, there is no information that is going to be displayed as you detect. It's sort of a set it and forget it screen as far as I can see.
Like the threshold for example. I usually set it and that is where it stays. Volume the same way. If on the other hand they had located discriminate or all metal on the LCD screen that is going to be a problem because I swtich around in that all the time, as well as tracking or fixed.
I will have to wait and see. One of the wonderful things about a free society and captialism is if you don't like the way a company makes a product, you don't have to buy it. If you don't like how much the charge, no one makes you fork over the money. If you think they could do things better, and refuse to listen to you, you can take your business to a company that is more responsive to your needs.
Make no mistake about this, the consumer gets exactly the detector the consumer demands.
A company comes out with a detector that does not do all the things you would like it to do however it still finds a lot of gold, you are disgusted with the fact that the company does not listen to every one of your needs, however you all buy the machine anyway. In fact so many of you buy the machine that the company makes a profit. You the consumer have just rewarded them for not listening to you. The company thinks, well, we made money off of that detector and we didn't listen to anyone, why should we have to listen to anyone to make a different newer detector? If our formula for making a profit ain't broke, why fix it?
Now, the other side of the coin, from the company's perspective is, they can't please everyone, and they can't make a detector do everything. Even if they could, are you prepared to pay $25 to $30,000 for your dream machine?
SO, the answer is, if you really want a company to sit up and take notice that what they are doing isn't working, quit giving them your money.
If a company produced a new detector and 3 months after producing it and releasing it to the public, no one had bought one, you can bet all of a sudden that company would have a keen interest in what customer's wanted and needed and they would be asking a lot of questions.
The fact remains that no one, and I mean no one has produced detectors as technologically advanced as Minelab, so they don't have all the bells and whistles where you would like them to be positioned. So far, I know of no law that has been passed that will force you to buy one.
Everytime Minelab produces a new detector the same aruments erupt. WHY? This is the way they want to make detectors, it is their right to run their business the way they want. Don't like it? Don't buy the detector, it's just that simple.
And by the way, why do you get mad at Minelab, no one is keeping anyone else, any other detector company from giving you all those things you want, better discrimination, target tones to ID gold, iron, lead. WHY is it all on Minelab's head?
Did it ever occur to you that if those things were easy to do, along with all of the other sophisticated technology that Minelab employs that someone else would have come on the scene with a super detector and taken all of Minelab's business.
BUT NO ONE HAS ! MAYBE just maybe, it isn't that easy to do! But I will bet when and if such a machine is ever made, Minelab will have a hand in it.
For years and years we have heard about a secret new detector coming out that will do all of these wonderful things, produced by a new company. Do you know the one question that is always asked? Will it be better than a Minelab? You know why? Because it is Minelab that blazes the trail, it is Minelab who sets the standard for excellence, because Minelab is the company to beat.
I know of two companies who spent thousands upon thousands of dollars doing very detailed research on what it would take to make a detector that would surpass the technology of Minelab. One concept was a detector that identified gold by being able to decipher the molecular structure. That would be the perfect detector, because only gold has the molecular structure of gold. PERFECT DISCRIMINATION. Do you know what the conclusion was of these two different companies? That number 1. It would take literally hundreds of thousands of dollars to try to research and develop a machine that was technologically superior to Minelab. 2. Even after spending hundreds of thousands of dollars, these experts (which consisted of two physicists, two electronical engineers and three computer geeks to the 10th power,) concluded that there was about a 60% chance that you could not develop a metal detector superior to the Minelab at this time, knowing what we know.
Did it ever occur to anyone that the reason these detectors don't cost $25,000 and are so far superior to anything else is because most of the R&D costs of Minelab machines have been paid for with BIG GOVERNMENT CONTRACTS on their mine sweeping machines. We as consumers, have been able to benefit from all those big R&D dollars being paid for by government contracts and we have been able to reap the benefit in superior technology that we are paying only a small fraction of the price tag for. It's also why no one else has been able to match Minelab's technology, because other companies do not have that kind of money to spend on R&D.
DOC