When Marcia and I got to our hotel,we got ready and went into the hot tub,and sfter a few minutes,we decided to hit the pool.We got out of the hot tub the right way,got started into the pool the right way...Marcia was in front of me going down the steps,when her feet shot out from under her,and she fell allthe way down the pool stairs,into the pool.Being right behind her,I went to help her,and my feet flew out from under me,and I fell on the concrete stairs on my right arm,cutting it and bruising it badly.I was in so much pain,I almost passed out.NOT ONE OF THE THREE OR FOUR PEOPLE BEHIND THE DESK NEAR THE POOL ENTRANCE CAME TO HELP,NOT EVEN LOOKED OUR WAY.We finally got to the desk,and I demanded to talk to the manager,which I might as well not have done,because he told me'Our only obligation is to direct you to the nearest medical facility,ANYTHING ELSE,YOU ARE ON YOUR OWN'...........I was so mad from being treated so off-handedly and in so much pain,it triggered an asthma attack.....Later,the 'manager' called our room to tell us they reviewed the security tape of the pool,and explained in detail it was all OUR FAULT as to how we attempted to enter the pool,which is NOT POSTED ANYWHERE IN THE POOL ROOM....Turns out my arm is just cut and bruised,but the way we were so coldly treated is just barbaric........This happened Monday night,fast forward to last night,Wednesday night.....
Marcia and I went out to dinner last night and got back to our hotel about 7pm,and found two snowmobiles parked in our handicapped parking spot,believe it or not.This parking spot is right beside the door where we go in and out,the whole rest of the lot was empty.I have a handicapped placard,and that hotel KNOWS I am disabled.......SO:I went and complained to the desk clerk,whom seemed not too concerned with this problem,I told him I will have to walk farther to get in,he seemed unimpressed:veryangry:........This morning,the same two snowmobiles were STILL IN THE HANDICAPPED SPOT.......When I went in to check out,I asked a new guy behind the counter why there were two snowmobiles in the handicapped parking space,his answer:'I HAVE NO IDEA,I JUST GOT HERE'.........That is when I asked him if the camera pointed at me was working,and if the manager will see it,he said yes,and I looked into the camera and said'THAT is practically the same answer I got last night at 7pm from the other guy,'I HAVE NO IDEA',THAT IS WHY I HAVE FILED A COMPLAINT WITH THE AMERICANS WITH DISABILITIES OFFICE,and one of a number of reasons why I will NOT stay here again'.......I figured that instead of erupting like Mt.St. Helen and looking like a mental case,was not a good idea,so I will let the disabilities folks deal with them........
Marcia and I went out to dinner last night and got back to our hotel about 7pm,and found two snowmobiles parked in our handicapped parking spot,believe it or not.This parking spot is right beside the door where we go in and out,the whole rest of the lot was empty.I have a handicapped placard,and that hotel KNOWS I am disabled.......SO:I went and complained to the desk clerk,whom seemed not too concerned with this problem,I told him I will have to walk farther to get in,he seemed unimpressed:veryangry:........This morning,the same two snowmobiles were STILL IN THE HANDICAPPED SPOT.......When I went in to check out,I asked a new guy behind the counter why there were two snowmobiles in the handicapped parking space,his answer:'I HAVE NO IDEA,I JUST GOT HERE'.........That is when I asked him if the camera pointed at me was working,and if the manager will see it,he said yes,and I looked into the camera and said'THAT is practically the same answer I got last night at 7pm from the other guy,'I HAVE NO IDEA',THAT IS WHY I HAVE FILED A COMPLAINT WITH THE AMERICANS WITH DISABILITIES OFFICE,and one of a number of reasons why I will NOT stay here again'.......I figured that instead of erupting like Mt.St. Helen and looking like a mental case,was not a good idea,so I will let the disabilities folks deal with them........