NOKTA MAKRO SERVICE CENTER

[Nokta Detectors]

Dear Valued Members,

As Nokta Makro Detectors, we are committed to investing in process improvements that will benefit and support our end-users.

Due to the growing demand of our global business and our commitment to providing the best service, we are pleased to announce our new USA Service Center which will start servicing customers as of March 1, 2019.

This will help us to streamline the repair and/or replacement processes and respond to end-users on a timely manner to provide them with the best customer service experience they deserve.

Please find below the contact info for the Nokta Makro Service Center in the USA and should you have any questions, please do not hesitate to contact us directly.

NOKTA MAKRO SERVICE CENTER
Email: service@noktamakrorepairs.com
Tel: 706-619-2601
Address: 579 Nashville Street
Ringgold, GA 30736

Best Regards,

Dilek Gonulay

 

[Nokta Detectors]

CORRECTION ON THE ADDRESS:

NOKTA MAKRO SERVICE CENTER
Email: service@noktamakrorepairs.com
Tel: 706-619-2601
Address: 7579 Nashville Street
Ringgold, GA 30736

 

[Sven]

 

[Jack Barlow]

Wonderful News!!! Nothing is more important to your enjoyment of your detector, than to know that if any repairs or issues ever come up, they will be handled in a quick, courteous fashion at a LOCAL REPAIR FACILITY WITH TRAINED TECHNICIANS right here in the U.S. And with so many detectorists in the SE, and along the Atlantic Seaboard... this location will prove to be a real benefit in today's high shipping costs and as well in a quick turnaround time. Well Done Nokta/Macro Detection. Keep up the good work! Thank you.

 

[lloyd0161]

Well unfortunately I may be one of the first customers. I bought the Makro Gold Kruzer and have had it only a couple weeks. Waiting for the ground to thaw out I decided to play around with some air testing and my wife's jewelry box. I tested the stock large coil first. What an amazing detector on the smallest gold items. When I switched coils to try the 7 x 4 I found that the coil did not work. When the detector was turned on it gave a loud pulsing noise. I thought maybe bad EMI so walked outside and away from house a bit and same. Tried swapping coils back and forth and checking connector. Still could not get it to work. I also noticed that the nut where the cable connects to the coil was cross threaded. So called metaldetector.com and was referred to the service center. Let's hope we can resolve this with a replacement coil. Can't wait to find some micro jewelry which is my primary focus these days and the reason I went with this detector. It is a step up from my gold bug pro and T2 in this department. Love the depth on the fine chains. Air tested at amazing depth. Even the smallest charms and thinnest fine chain no problem.

 

[Dr. Witty]

I'd rather deal with Dilek directly. With Spring now here the service center wants me to send my Makro Kruzer to them to fix the blown LED's on the right hand side of the control box. It's a common issue, but I'm just getting off of being on-call. With the warm weather here and the snow now gone, being without my detector is not an option for me. By the time I get it back, I'll be back on call. Also they are not exactly speedy with returning e-mails.