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My F75 Update

Daniel Tn

Active member
Okay if the mods think this needs deleted, they can do so without any hard feelings from me. Fisher didn't tell me to say any of this...nor did they tell me not to, so I don't consider it to be classified info.

Most of you are aware of the problems I had with the F75 LTD2 machine. Mine was mostly to do with the all metal depth not being up to par. We had tested it against a couple other F75 machines...one boosted and non upgraded version and a regular F75 without boost or anything. My machine was off quite a bit from theirs. Mine also had the pinpoint issue in disc mode with the multi tone options. My main concern was the all metal side of things...I seldom hunt in disc mode to be honest with you. There was another issue I never mentioned on the forum but my machine in FA mode was very unstable...very erratic. It worked but was like it was around EMI the whole time.

The disc mode side of things was pretty decent...better than most I had seen give air tests from. Although mine did fall short of my buddies F75 LTD without the upgrade. We swapped coils around and kind of figured that my coil might be the problem.

Long story short here....I sent my unit in. Fisher has had it for a while. And I have been kind of vocal about the whole situation in regards to quality, etc.


Now the thing you need to remember here....is that my machine was a new stock unit. It wasn't one that was sent in for the upgrade...it was one bought already with it. And the big thing is that I am the 2nd owner of it. The first owner tested it for a while and then sold it to me. Whether he realized that it wasn't up to par or not...I don't know and am not accusing anybody of that. I just wanted to be clear that I wasn't the original owner of it and that I knew I didn't have any warranty for the unit.

By sending the unit in, I knew I was going to have to pay for any repairs and I was prepared to do so. No big deal....that's part of the risk of buying a used machine. You can save a few dollars and might get a good machine and never have a problem. Or sometimes it bites you in the butt and you'd been better off just spending the money up front and getting a brand new unit.

Well after playing phone tag (Fisher would call me...and I would be unavailable...and then it was always after business hours when I would see they had called). We finally was able to get in contact with one another.

I spoke to Juan and he told me they were getting ready to repair my machine and should be able on its way by the end of the week. He told me that there were a few issues with mine but they were being taken care of. But here is what got me off guard: they were gonna do it all for FREE. No charge. On the forums where people were slamming Fisher (myself included, on the QC issues and communication) you seldom see any thing good posted when a company does something good. People are quick to jump on the bad....and ride it to death. But the good...you seldom hear a peep from anybody. That is the purpose of this message here. I just wanted to relate my story and to show that they are really trying to get all this stuff fixed and move on down the road.
 
Daniel you are right. Unfortunately it's the unhappy customers that are the most vocal. You could have 150 happy ones and 2 or 3 unhappy ones can undo everything. Thanks for the post. Glad they are taking care of you. Almost makes it worth the risk to buy used huh?!!!
 
Now this the Fisher I know about. I have had many of them from years ago until now and have never had a problem. I am certainly glad they are taking care of you proving the customer is foremost in their mind.
 
Thank you very, very much for posting your positive experience. It's human nature to be vocal when we're dissatisfied so it's usually negative.

Good to hear the good once in a while.

Knock wood - I haven't had to bother Fisher with a warranty or non-warranty problem. When I sent mine back for the weatherproofing upgrade after they first came out I got a call from Felix that he was replacing my coil gratis because it was "microphonic".

It's also nice when a company does something like that. Make the world a better place.

Years ago I bought a used Minelab that the prior owner had fallen off an embankment with and pulled out the coil cable from the head. It came with two coils and he threw that one in.

I sent it to Minelab NV for an estimate to repair the connection - and it came back repaired for free!
 
Juan made my day also.was gonna send mine in for the pinpoint bug and juan said since i purchased it new he will take mine and send me a whole new package..what a guy!!!:biggrin:
 
I have had nothing but good luck with my Fisher machines, thank you for being upfront and honest. I sit back and watch all the fussing and fuming about different manufacturers and how they handle new product releases and how they release stuff before it's ready and that they don't come out with new products that a few of the verbal users want and I just sit back and chuckle. But if I worried everytime Iverytime I heard a bad post or a person dissatisfied with their unit or the way they were treated I would have missed out on a lot of good detectors and would probably just got out of the hobby. i even see posts from people who are not even owners of the detectors being discussed adding their 2 cents worth. And they are not even effected.
 
and I mean always had positive experiences with First Texas ...

Nothing but the best from Mike Scott, Dave J, Juan and Felix . F/T service if needed ,"has been exceptional".
 
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