My CTX is on it's way to the new repair center in Pa.

[Dan(NM)]

I had to send in my CTX for some repairs, I shipped it out today priority mail to the Minelab repair center in Pa. It should arrived there by Friday, I'll post the turn around time when I get it back. BTW...it is a warranty repair. I bought a Explorer 2 as a back up just in case it doesn't get back to me when I start my vacation next month. That should be here Thursday or Friday of this week.

 

[IDXMonster]

Smart man....

 

[Chris50ae]

So who is the repair place?

 

[Dan(NM)]

So who is the repair place?

Detector Center

190 Oak Shade Rd.

Alum Bank, PA 15521

 

[lytle78]

According to the web, that’s the address of Fort Bedford Metal Detectors.

Here’s a clip from their website

“Our principal business address is:

Fort Bedford Metal Detectors

190 Oak Shade Road

Alum Bank, PA 15521”

http://www.fortbedfordmetaldetectors.com/about-us

 

[Dan(NM)]

According to the web, that’s the address of Fort Bedford Metal Detectors.

This is from Minelab....






On Mon, Sep 25, 2017 at 8:01 AM, Tracy Johnson

<Tracy.Johnson@minelab.com> wrote:

Hi Dan,



Please send your detector to:



Detector Center

190 Oak Shade Rd.

Alum Bank, PA 15521



On the outside of the box please write RMA21559. On the inside of the box please enclose a detailed note explaining the problems you are having with the detector and also write RMA21559.

 

[MLA Jamie]

Hi all -- please be sure to contact us at service@minelabamericas.com prior to sending in any repairs. This will aid in tracking your repair and ensuring faster turnaround time.

 

[Chris50ae]

According to the web, that’s the address of Fort Bedford Metal Detectors.

Here’s a clip from their website

“Our principal business address is:

Fort Bedford Metal Detectors

190 Oak Shade Road

Alum Bank, PA 15521”

http://www.fortbedfordmetaldetectors.com/about-us

Awesome, that's who I make all my major purchases from, my favorite dealer.
I think I bought enough for a new car for him this year!

 

[lytle78]

The link I posted tells their story - the kind of place we like to support. How they actually do the repairs is a bit of a mystery, but it must be all set up since machines are going there.