My CTX arrived back to me today after a 12 day round trip.

[Dan(NM)]

I couldn't be happier with the way my repair was handled by Minelab and the new repair center I shipped it out Tuesday Sept. 26th, they got it Thursday the 28th, I received a text that evening informing me that they had the detector and it was on the bench the same day. Friday I got an e-mail from Minelab telling me the CTX had arrived at the repair center and they would keep me informed about the progress. Got a text from the repair center on Tuesday Oct. 3rd telling me my CTX was done and would be shipping out the same day. Later in the day I got 2 e-mails from Minelab, one stating my CTX was done and the other was my tracking number. I got it today and all is well Kudo's to Minelab, hopefully this is the rule and not an exception to the repair woes in the past.

 

[D&P-OR]

Was your CTX under warranty?

 

[Dan(NM)]

Was your CTX under warranty?

. Yes it was a warranty repair.

 

[D&P-OR]

Thanks.-----I hope they do at least close to that on out of warranty detectors.------In any case, things are looking up with Minelab repair.

Was your CTX under warranty?

. Yes it was a warranty repair.

 

[ironman200081]

That's great to hear, Dan. I hope this is a welcomed sign of things to come.

 

[Jason in Enid]

Glad to hear they are doing things the right way! We've been screwed for years by the previous repair shop.