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My bracket that holds the Sov GT on the shaft broke....

GroundScanner

Active member
So i called minelab and rang twice , pushed #1 for service and got a woman on the phone that transfeded me to tech support and had no problem at all. They are sending me a new bracket. A Plus Service. GS
 
Sorry to say my results were not as good. I pressed 1, it rang 15 times and I left a message. A young lady did get back to me within 90 minutes, but the news was the the item is not covered under my warranty and I would have to purchase one from a Minelab dealer. She said they do not stock them. I guess it depends on who returns your call.

I purchased two from Ebay considering that Minelab (not cheap for two pieces of plastic, but what is now a days?) does not stock them I'm sure they also don't plan on having any more made. In the future I will have to be more careful when I place the unit on the ground.
 
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