Minelab does or doesn't ???

[SkiWhiz]

With the bickering going on back & forth about the Dakota Tool offering from Minelab back in January and February got me thinking.
Since I just ordered a Minelab X-Terra 30 Does Minelab stand behind their products and their customers or don't they. Over the years I have had Garretts and Tesoro's and both companies are great. This is my first Minelab and I am kind of curious. Thanks! Steve.

 

[Wirechief]

Hi Steve and yes Minelab in my opinion does take care of it's customers. If they are offering a freebie like the Dakota watch then they will follow thru. But they may be at the mercy of the watch maker. I am going to say this, will that watch make a difference on how well your detector will perform?

John Tomlinson,CET
John's Detectors

 

[SkiWhiz]

[quote Wirechief]Hi Steve and yes Minelab in my opinion does take care of it's customers. If they are offering a freebie like the Dakota watch then they will follow thru. But they may be at the mercy of the watch maker. I am going to say this, will that watch make a difference on how well your detector will perform?

John Tomlinson,CET
John's Detectors[/quote] Understood Mr.Tomlinson, no it won't make a difference. But lets say I buy a new car & they say they are going to give me a free key chain with it - they darn well better give me one. It is not the value of the freebie it's the idea of it. Now adays if a dealer/distributor/bank/car company/phone company/etc. owes you anything you might not here from them but if you owe them 3 cents they will call you night and day 7 days a week. Steve.

 

[Wirechief]

Hi Steve, yep I agree 100%, if there is something being used as a promotion then the company needs to come thru with that item. Ok Steve take care and God Bless.

John Tomlinson,CET
John's Detectors

 

[SkiWhiz]

Ok, I wasn't suggestng that Minelab won't come through - just that if they promised something they should come through & keep the folks posted what's going on. Steve.

 

[Wirechief]

I'm with you Steve and I hope Minelab is going to take care of those which have not gotten a watch. I believe they will but may take a little longer until a new shipment comes in. I feel that Minelab has it goin on and have some great detectors. A real surprise for me is the Musky, it is quite a basic detector, but sure is sensitive! Ok Steve CU later and happy hunting to you always my friend.

John Tomlinson,CET
John's Detectors

 

[minelab marcus]

No complaints here.
HH
MM

 

[Neil]

Theyve been great to me, same as Tesoro has which is the only other company Ive ever had to deal with for repairs.

I also have a dakota watch on backorder but to me its no big deal, I would have bought the detector even without that being offered.

They give a toll free number (at least for the USA) on the backorder card so calling them shouldnt cost a penny, just be aware of the time difference, I live in NJ so its a few hours.

Why not just call them up and ask a few questions, it would ease your mind a bit Id guess.

HH
Neil

 

[kris]

Most of the freebie watches I`ve got are crapp anyway LOL
They don`t offer us any freebies in Aust.they only screw us price wise.
kris

 

[Wirechief]

Hi Kris, I know that must be so frustrating owing to the fact that Minelab is made right there in Australia. I suppose it has something to do with the exchange rate of the currency there? Well best to you Kris and also God Bless you and yours.

ohn Tomlinson,CET
John's Detectors

 

[BarnacleBill]

Does Oz have a GST?

 

[Dan-Pa.]

Is certainly one of the best after the sale outfits. Expect quick couteous service as I have...

 

[kris]

Yes 10% Bill.

kris