Minelab Custumer Service

[stateguyt]

Has anyone had a problem with them returning your phone calls.
I need to send my excal in and need the address and what ever else needs to be done to package it.
Any how nobody returned my call.What kind of a busisness do they run over there This company is not the same as it was when they were in Las Vages

 

[Neil]

I spoke to them a short while ago. They answered when I called. I wouldnt give up on them so quickly.
Probably not the same service as when they were in Las Vegas, but times have changed, companies are downsizing, be patient, try again.

 

[dewcon4414]

What number you dialing? Customer Care: 1-877-767-6522 1418 Brook Dr., Downers Grove, IL 60515 USA. You have to get a repair number BEFORE shipping. Odd they have always answered the phone when i called. Me and ML CS dont have the best of relationships, BUT my machine is running outstanding after the repair and they got it out pretty fast.

 

[stateguyt]

I have called 5 times and it is the right number

 

[dewcon4414]

Try sending Brian at ML an Email: Brian.Erne@MinelabAmericas.com Ive never had a problem with them answering their phone.

Dew

 

[JHM]

Send an email to the Ireland office and let it work it's way back down the ladder. I believe U will get some attention.