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Makro has done it again. Great company

basstrackerman

Well-known member
Well as mad as i was about the 5.5x10 coil ear breaking and running my mouth like an idiot to them they still stepped up and is taking care of me.. And taking card of the other people with coil issues.. I must say thanks makro and Dilek for being a standup company in customer service.. Ive been humbled ..
 
Shows they are trying to do the right thing keeping a customer happy which should be the ultimate goal for any company.
Any failures in current products which are new to any company will have some sort of issues. What they learn from them,
will more than likely not be an issue with future products. The current product will surely go thru some upgrades in production, material specs. etc.
to make sure the issues do not arise again.

Makro/Notka are doing pretty well overall with customer support being half way around the world. They are still small enough of a company to care about
their customers on a more personal basis it appears.

Sounds like you got a hold of Charlie on one of his off days.
 
Makro went from zero to hero in a matter of days, says a lot from that company!
 
I'm a huge fanboy Bill. Love the Turkish machines no matter what the coil. They get the goods out of the dirt........... Now LB didn't care for the Turk machines until he put the time in and saw what they could do, then he turned into one of us:thumbup:fanboys.
 
You got that right..It is crazy in the dirt got to love it what is next...I don't really care I'm finding it all with the racer. Relics can run but they can't hide...
 
Well, I have been waiting to see if they will do the right thing to buy one. I guess I will have to step up and do it now.
 
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