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In response to New England Detectors refund claim...

D

DetectorManX

New member
Finally a response, you had better double check those transaction ID's there. You DID NOT refund my order! I have a current claim open with paypal for this transaction and it has not been refunded.

I think you refunded the wrong order. As I have not recieved my refund Please check again!

In response to the Lesche shipping, I would have gladly paid if you had asked, perhaps you should have a developer look at your shopping cart so these things don't happen in the future.

Either way, please refund my money now (for real) I can prove the transaction id's are incorrect in your previous response (that was locked without allowing me to respond).

Your move NED.
 
I don't know what you are seeing but I have been seeing REFUND on my end for DAYS !!!!!


As for the transaction numbers there are two types, there is ours and there is paypals. Maybe that's why you are thinking we changed transaction ID's. There is one when you order from us and then when you pay Paypal gives you one.

Let me know if you do not see the refund, I can contact paypal but as I said on my end it shows FULLY refunded.


Cancelled Fee (Unique Transaction ID # 69T11916DD4539929)

Original Transaction
Date Type Status Details Gross Fee Net
Sep 27, 2012 Payment From xxxxxx RefundedYou have refunded this payment in full.You have refunded this payment in full. Details $137.45 USD -$5.66 USD $131.79 USD
 
bought from newengland 2 times good deals and fast shipping

have another order coming in a couple days

and will buy again when i get a chance

New England Detectors------------A++++++
 
Ooooh New England Detectors responds on this forum. Hi there. Who exactly is behind the handle here? I had placed an order over two weeks ago and it was supposed to be delivered in two days but wound up taking 2 weeks. When the package finally arrived there were some extra items in the box. I would assume this is a peace offering but there was no shipping documents in the box so it may have been in error. I was promised by the 24/7 customer service folks that I was going to be called but no one ever did. Andrew emailed me a pair of brief emails saying USPS lost the first package. Did you ever find it? The customer service was terrible. Start to finish. The combo deal was a great price though. I don't think I'll ever order from NED because I'm not sure if I can trust them to get the products out to me in a timely fashion.
 
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